I am trying to burn with Verbatim R DL with my ATAPI DVD W DH16W1P ATA Device and it comes out saying Device Not Ready (No References Position Found) with Imgburn software and theres no log so I can't provide one.
It has been burning successfully for a long time but suddenly stopped working.
I heard updating my firmware is the way to fix it but I am not sure how to do it.
I got into Device Manager and got these details on my driver.
Driver Provider - Microsoft
Driver Date - 6/21/2006
Driver Version - 6.0.6000.16386
When I try to click Update Driver, it comes out saying that I have up to date already.
When I try to uninstall it, it tells me to restart my computer but when I am done restarting the computer, it appears to still be there and not uninstalled, so I couldn't use the reinstalling method.
What should I do? How do I update my firmware?