ATAPI DVD A DH16AYH ATA device wont read cds

well we got this compaq presario pc from our local staples weve had it for awhile we have burnt dvd’s and cd’s on it and now it wont open without a paperclip and when i do get it open it wont read the cd it will say no cd in drive… is my burner just broke or can i fix it

Try uninstalling it from Device Manager, then reboot and let windows find it. You can try this little program to open/close the tray: (I’ve used it there is no spyware/virus/adware).