I took my mom’s PC last weekend and installed Windows XP after formatting the PC to get Vista off of her PC. I did the same thing to my son’s PC and they own identical computers (same models and equipment).
Her DVD drive quit reading DVD’s etc. I did tech support with Compaq and they weren’t too much help. I can find a firmware update but that’ for Vista only. What’s odd is my son’s PC didn’t have any problems with his drive after formatting it to put XP on it.
I’ve checked the drivers (both contain the same drivers) so I’d like to know if anyone has any suggestions? HELP she says - please.
It’s the Atapi DVD a DH16ATH drive. Again, the firmware update is sp35000.exe which I can’t use as that PC doesn’t have Vista any longer.
Now, I dont’ suppose I could locate, email and install the firmware from my son’s computer to my mom to install somehow on her PC?
Thanks for your help.