I will try this again, my last post got lost somehow.
Thanks you for your responses.
[B]chef:[/B] I tried holding the eject button during boot-up, it had no effect.
[B]Arachne:[/B] Thank you for your welcome.
I have tried three different things. First I tried playing a region 1 DVD with PowerDVD v5.0, which brought up a dialog box asking to set a region. I chose ‘1’, which brought up an error dialog box showing error number 809000F with the message “The disc’s region code does not match with the DVD player’s region designation”. Clicking on the ‘Detailed’ button brings up the message “The region code of this DVD player has been fixed. Only the discs that support this region may be played”.
Second, I tried setting the region code in Device Manager with the region 1 DVD in the drive.
Third, I tried logging in as Administrator in Safe Mode and, again, tried to set the region code in Device Manager with the region 1 DVD in the drive.
Both of those attempts brought up an error message with “DVD Region Change Error” in the title bar and the message “Unable to update region setting. Please make sure the drive contains a region 1 media and you have administration privilege.”
I have sent an e-mail to Asus tech support, but haven’t heard back yet.
I’m not sure what else I can do.