Here is a list of other software that can/does rip/burn/read from the disc drive.
Easy CD Audio Converter
yes the device shows up as normal under the device manager. Come to think of it now that you mention it I feel like a newbie cause everything was working fine till I installed Pavtube BDMagic.
I was utilizing Video catalyst to rip Blu-rays but it got waaaay to clumsy and clunky and a ton of people suggested Pavtube BDMagic.
Think on that and I'll un-install Pavtube BDMagic and see if it has an effect on the environment.
thank so much!