Artec DHI-G40

Tried today for first time ever, even though 3 years old, to read a DVD in kids pc using Cyberlink Power DVD. States
“a disc of an unknown format is in drive E”. Additionally looking at E from my computer it states “please insert disc in drive E”. Cds play in it fine. Have updated firmware from v1.3 to v 1.32 to no avail. Is that the end of the line?
Regards Dave