I am pretty new at all this, so please - simple explanations! I downloaded the trial of AnyDVD and CloneDVD2 nearly three weeks ago, and I love them to bits. BUT I hit a snag a week ago and nobody has been able to help, so I am torn between buying programmes I love and… dumping the lot!
I am running Wondows XP Pro, and like I said - perfect backups with AnyDVD and CloneDVD2, but last Monday I needed to write some data to a CD, and nothing in the world would make it happen for me. I have two dual layer burners. AnyDVD jumped straight in and recognised the blank disks as CDR’s but whenever I tried to burn the data I kept getting the message that the drive was inaccessible and nothing happens - especially not anything that involves writing the data! AnyDVD appears to be blocking Windows from detecting the CD and using it to burn data. CD’s burned previously work fine - I can get the data from them, but I can’t write anything.
I tried turning off the autostart and re-booting - didn’t help.
I did send a query to Slysoft but I haven’t had an answer - and I am DESPERATE!