Application has encountered a problem!

Hello

I am currently having a problem when i am trying to create a DVD file. It gets about half way through and then brings up the following message:

“CloneDVD application has encountered a problem & needs to close. We are sorry for the inconvenience” .Please tell Microsoft about this problem.

Has anyone had the same problem?

Also if this message doesn’t occur the other thing that goes wrong is that Clone DVD causes my computer to shut down completely.

ps I’ve been using Clone DVD and ANY DVD for over a year now and have never had any major problems.

@ kanamint,

On 18 June 05 you made a Forum posting titled “Bad_Pool_Error (BSOD) when writing DVD” in which you were reporting that when using CloneDVD your computer would crash and shut down.

It should be noted in this current posting titled “Application has encountered a problem!” you state “I’ve been using Clone DVD and ANY DVD for over a year now and have never had any major problems.” This is an erroneous statement because in fact 4 months ago you had this “Bad_Pool_Error (BSOD) when writing DVD” major problem, which was causing your computer to crash and shut down.

Now 4 months after your “Bad_Pool_Error (BSOD) when writing DVD” posting you causally mention in your “Application has encountered a problem!” that this shut down problem occurs.

I and other knowledgeable Forum Members attempt to provide assistance to other Forum Members but for us to provide meaningful assistance the Forum Member requesting assistance with their problem have to provide all meaningful pertinent information.

I believe that your problem “Bad_Pool_Error (BSOD) when writing DVD” of 4 months ago and your current problem “Application has encountered a problem!” are one in the same.

Before Forum Members are going to be able to provide meaningful assistance you are going to need to provide a concise detailed description of exactly what has transpired with your computer and the CloneDVD software program. If you fail to provide all pertinent information concerning you problem you are wasting your time and Forum Member’s time.

Example: What CD/DVD burning software programs are installed on your computer. Any type of hardware error notifications you have received. Other software programs that fail to operate properly. Any hardware installed on your computer other than original equipment. The above items are just some of the information that will be required to trouble shoot your problem.

Best Regards,
bjkg

This problem is still occurring. I was attempting to clone a DVD including all titles and menus - Output Method - DVD Files

Today I received the same error message as originally posted. Further details are as follows:

Error Signature

AppName: CloneDVD2.exe
AppVer: 2.8.5.1
Modname: CloneDVD.exe
ModVer: 2.8.5.1
Offset: 0002d022

Following files will be included in this error report:

C:\DOCUME^1\PETER\LOCALS^1\TEMP\WER27A.tmp.diroo\appcompat.txt

The only DVD burning software I have on my computer is CloneDVD.

My burner is a LG GSA4163B

I would appreciate if someone could please assist me with this problem.

Thank you

Following files will be included in this error report:

C:\DOCUME^1\PETER\LOCALS^1\TEMP\WER27A.tmp.diroo\appcompat.txt

The only DVD burning software I have on my computer is CloneDVD.

So, stupid question, what does “appcompat.txt” (Application compatibility) actually SAY?

Are you saying that my question was stupid, or do you genuinely wish to help?

I don’t think he was implying your question was stupid at all.
It would help if you viewed the file and read what it says, after all it is a text file and can be easily read.

In other words, just in case you don’t know how to get to that .txt file (text file): When you get the error message, leave CloneDVD running and use Windows Explorer (not Internet Explorer) to follow the path C:\DOCUME^1\PETER\LOCALS^1\TEMP\WER27A.tmp.diroo\appcompat.txt
to the “appcompat.txt” text file and double click on it. Copy it and post it here. It might just outright tell us what the conflict is.

Windows Explorer is located in Start/Programs/Accessories,

Best regards,
Whisperer

Thanks guys - when I get the error message again i will post the information you have asked for.

Cheers

I have got this same problem again today - this is getting very frustrating.

C:\DOCUME^1\PETER\LOCALS^1\TEMP\WER27A.tmp.diroo\appcompat.txt is the file that is included in the error report.

I have tried to go into Windows Explorer to find the “appcompat.txt” but I can’t find such a file.

Could someone please help me.

I assume that, since the file was in a temp folder (per the path that you posted), that you must have gone looking for it after you shut down CloneDVD which probably resulted in the file being deleted.

Anyone know if a record of that .txt file is gonna be in a CloneDVD log? Or a windows log?

Try, next time, to find the file with CloneDVD still running. Open windows explorer and use it’s search feature to search the whole of drive C:. To do this, right click on drive C:\ and choose search and then key-in or paste “appcompat.txt” into the section called “Search For Files And Folders Named …”. And, again, be doing it with CloneDVD still running.

Best regards,
Whisperer

Here is the file from the last time it happened. I found it when you do the suggested search.

Hopefully someone can decifer where the potentila problem is:

?xml version=“1.0” encoding=“UTF-16”?>
<DATABASE>
<EXE NAME=“iexplore.exe” FILTER=“GRABMI_FILTER_PRIVACY”>
<MATCHING_FILE NAME=“HMMAPI.DLL” SIZE=“36352” CHECKSUM=“0x8DE5BA15” BIN_FILE_VERSION=“6.0.2800.1106” BIN_PRODUCT_VERSION=“6.0.2800.1106” PRODUCT_VERSION=“6.00.2800.1106” FILE_DESCRIPTION=“Microsoft HTTP Mail Simple MAPI” COMPANY_NAME=“Microsoft Corporation” PRODUCT_NAME=“Microsoft® Windows® Operating System” FILE_VERSION=“6.00.2800.1106 (xpsp1.020828-1920)” ORIGINAL_FILENAME=“HMMAPI.DLL” INTERNAL_NAME=“HMMAPI” LEGAL_COPYRIGHT=“© Microsoft Corporation. All rights reserved.” VERFILEDATEHI=“0x0” VERFILEDATELO=“0x0” VERFILEOS=“0x40004” VERFILETYPE=“0x2” MODULE_TYPE=“WIN32” PE_CHECKSUM=“0x17AF5” LINKER_VERSION=“0x50001” UPTO_BIN_FILE_VERSION=“6.0.2800.1106” UPTO_BIN_PRODUCT_VERSION=“6.0.2800.1106” LINK_DATE=“08/29/2002 10:39:53” UPTO_LINK_DATE=“08/29/2002 10:39:53” VER_LANGUAGE=“English (United States) [0x409]” />
<MATCHING_FILE NAME=“IEXPLORE.EXE” SIZE=“91136” CHECKSUM=“0x678704C6” BIN_FILE_VERSION=“6.0.2800.1106” BIN_PRODUCT_VERSION=“6.0.2800.1106” PRODUCT_VERSION=“6.00.2800.1106” FILE_DESCRIPTION=“Internet Explorer” COMPANY_NAME=“Microsoft Corporation” PRODUCT_NAME=“Microsoft® Windows® Operating System” FILE_VERSION=“6.00.2800.1106 (xpsp1.020828-1920)” ORIGINAL_FILENAME=“IEXPLORE.EXE” INTERNAL_NAME=“iexplore” LEGAL_COPYRIGHT=“© Microsoft Corporation. All rights reserved.” VERFILEDATEHI=“0x0” VERFILEDATELO=“0x0” VERFILEOS=“0x40004” VERFILETYPE=“0x1” MODULE_TYPE=“WIN32” PE_CHECKSUM=“0x18E86” LINKER_VERSION=“0x50001” UPTO_BIN_FILE_VERSION=“6.0.2800.1106” UPTO_BIN_PRODUCT_VERSION=“6.0.2800.1106” LINK_DATE=“08/29/2002 08:22:25” UPTO_LINK_DATE=“08/29/2002 08:22:25” VER_LANGUAGE=“English (United States) [0x409]” />
<MATCHING_FILE NAME=“Connection Wizard\icwconn.dll” SIZE=“57344” CHECKSUM=“0x20CCE0F1” BIN_FILE_VERSION=“6.0.2600.0” BIN_PRODUCT_VERSION=“6.0.2600.0” PRODUCT_VERSION=“6.00.2600.0000” FILE_DESCRIPTION=“Internet Connection Wizard” COMPANY_NAME=“Microsoft Corporation” PRODUCT_NAME=“Microsoft® Windows® Operating System” FILE_VERSION=“6.00.2600.0000 (xpclient.010817-1148)” ORIGINAL_FILENAME=“icwconn.dll” INTERNAL_NAME=“icwconn” LEGAL_COPYRIGHT=“© Microsoft Corporation. All rights reserved.” VERFILEDATEHI=“0x0” VERFILEDATELO=“0x0” VERFILEOS=“0x40004” VERFILETYPE=“0x1” MODULE_TYPE=“WIN32” PE_CHECKSUM=“0x1C571” LINKER_VERSION=“0x50001” UPTO_BIN_FILE_VERSION=“6.0.2600.0” UPTO_BIN_PRODUCT_VERSION=“6.0.2600.0” LINK_DATE=“08/18/2001 05:35:00” UPTO_LINK_DATE=“08/18/2001 05:35:00” VER_LANGUAGE=“English (United States) [0x409]” />
<MATCHING_FILE NAME=“Connection Wizard\icwconn1.exe” SIZE=“208896” CHECKSUM=“0x3ABA8DDB” BIN_FILE_VERSION=“6.0.2800.1106” BIN_PRODUCT_VERSION=“6.0.2800.1106” PRODUCT_VERSION=“6.00.2800.1106” FILE_DESCRIPTION=“Internet Connection Wizard” COMPANY_NAME=“Microsoft Corporation” PRODUCT_NAME=“Microsoft® Windows® Operating System” FILE_VERSION=“6.00.2800.1106 (xpsp1.020828-1920)” ORIGINAL_FILENAME=“icwconn1.exe” INTERNAL_NAME=“icwconn1” LEGAL_COPYRIGHT=“© Microsoft Corporation. All rights reserved.” VERFILEDATEHI=“0x0” VERFILEDATELO=“0x0” VERFILEOS=“0x40004” VERFILETYPE=“0x1” MODULE_TYPE=“WIN32” PE_CHECKSUM=“0x40D69” LINKER_VERSION=“0x50001” UPTO_BIN_FILE_VERSION=“6.0.2800.1106” UPTO_BIN_PRODUCT_VERSION=“6.0.2800.1106” LINK_DATE=“08/29/2002 08:25:04” UPTO_LINK_DATE=“08/29/2002 08:25:04” VER_LANGUAGE=“English (United States) [0x409]” />
<MATCHING_FILE NAME=“Connection Wizard\icwconn2.exe” SIZE=“77824” CHECKSUM=“0x4BF0261D” BIN_FILE_VERSION=“6.0.2600.0” BIN_PRODUCT_VERSION=“6.0.2600.0” PRODUCT_VERSION=“6.00.2600.0000” FILE_DESCRIPTION=“Internet Connection Wizard” COMPANY_NAME=“Microsoft Corporation” PRODUCT_NAME=“Microsoft® Windows® Operating System” FILE_VERSION=“6.00.2600.0000 (xpclient.010817-1148)” ORIGINAL_FILENAME=“ICWCONN2.EXE” INTERNAL_NAME=“ICWCONN2” LEGAL_COPYRIGHT=“© Microsoft Corporation. All rights reserved.” VERFILEDATEHI=“0x0” VERFILEDATELO=“0x0” VERFILEOS=“0x40004” VERFILETYPE=“0x1” MODULE_TYPE=“WIN32” PE_CHECKSUM=“0x1A815” LINKER_VERSION=“0x50001” UPTO_BIN_FILE_VERSION=“6.0.2600.0” UPTO_BIN_PRODUCT_VERSION=“6.0.2600.0” LINK_DATE=“08/17/2001 20:49:06” UPTO_LINK_DATE=“08/17/2001 20:49:06” VER_LANGUAGE=“English (United States) [0x409]” />
<MATCHING_FILE NAME=“Connection Wizard\icwdl.dll” SIZE=“24576” CHECKSUM=“0x30C34852” BIN_FILE_VERSION=“6.0.2600.0” BIN_PRODUCT_VERSION=“6.0.2600.0” PRODUCT_VERSION=“6.00.2600.0000” FILE_DESCRIPTION=“Internet Service MIME Mutlipart Download” COMPANY_NAME=“Microsoft Corporation” PRODUCT_NAME=“Microsoft® Windows® Operating System” FILE_VERSION=“6.00.2600.0000 (xpclient.010817-1148)” ORIGINAL_FILENAME=“ICWDL.DLL” INTERNAL_NAME=“ICWDL” LEGAL_COPYRIGHT=“© Microsoft Corporation. All rights reserved.” VERFILEDATEHI=“0x0” VERFILEDATELO=“0x0” VERFILEOS=“0x40004” VERFILETYPE=“0x2” MODULE_TYPE=“WIN32” PE_CHECKSUM=“0x140B3” LINKER_VERSION=“0x50001” UPTO_BIN_FILE_VERSION=“6.0.2600.0” UPTO_BIN_PRODUCT_VERSION=“6.0.2600.0” LINK_DATE=“08/18/2001 05:35:02” UPTO_LINK_DATE=“08/18/2001 05:35:02” VER_LANGUAGE=“English (United States) [0x409]” />
<MATCHING_FILE NAME=“Connection Wizard\icwhelp.dll” SIZE=“155648” CHECKSUM=“0xD9B3825A” BIN_FILE_VERSION=“6.0.2600.0” BIN_PRODUCT_VERSION=“6.0.2600.0” PRODUCT_VERSION=“6.00.2600.0000” FILE_DESCRIPTION=“Internet Connection Wizard Helper functions” COMPANY_NAME=“Microsoft Corporation” PRODUCT_NAME=“Microsoft® Windows® Operating System” FILE_VERSION=“6.00.2600.0000 (xpclient.010817-1148)” ORIGINAL_FILENAME=“icwhelp.dll” INTERNAL_NAME=“icwhelp” LEGAL_COPYRIGHT=“© Microsoft Corporation. All rights reserved.” VERFILEDATEHI=“0x0” VERFILEDATELO=“0x0” VERFILEOS=“0x40004” VERFILETYPE=“0x1” MODULE_TYPE=“WIN32” PE_CHECKSUM=“0x26C09” LINKER_VERSION=“0x50001” UPTO_BIN_FILE_VERSION=“6.0.2600.0” UPTO_BIN_PRODUCT_VERSION=“6.0.2600.0” LINK_DATE=“08/18/2001 05:35:03” UPTO_LINK_DATE=“08/18/2001 05:35:03” VER_LANGUAGE=“English (United States) [0x409]” />
<MATCHING_FILE NAME=“Connection Wizard\icwres.dll” SIZE=“61440” CHECKSUM=“0xA488AA92” BIN_FILE_VERSION=“6.0.2600.0” BIN_PRODUCT_VERSION=“6.0.2600.0” PRODUCT_VERSION=“6.00.2600.0000” FILE_DESCRIPTION=“Internet Connection Wizard” COMPANY_NAME=“Microsoft Corporation” PRODUCT_NAME=“Microsoft® Windows® Operating System” FILE_VERSION=“6.00.2600.0000 (xpclient.010817-1148)” ORIGINAL_FILENAME=“icwres.dll” INTERNAL_NAME=“icwres” LEGAL_COPYRIGHT=“© Microsoft Corporation. All rights reserved.” VERFILEDATEHI=“0x0” VERFILEDATELO=“0x0” VERFILEOS=“0x40004” VERFILETYPE=“0x1” MODULE_TYPE=“WIN32” PE_CHECKSUM=“0x1AA60” LINKER_VERSION=“0x50001” UPTO_BIN_FILE_VERSION=“6.0.2600.0” UPTO_BIN_PRODUCT_VERSION=“6.0.2600.0” LINK_DATE=“08/18/2001 05:35:05” UPTO_LINK_DATE=“08/18/2001 05:35:05” VER_LANGUAGE=“English (United States) [0x409]” />
<MATCHING_FILE NAME=“Connection Wizard\icwrmind.exe” SIZE=“24576” CHECKSUM=“0xC9FC9939” BIN_FILE_VERSION=“6.0.2600.0” BIN_PRODUCT_VERSION=“6.0.2600.0” PRODUCT_VERSION=“6.00.2600.0000” FILE_DESCRIPTION=“Internet Connection Wizard Reminder” COMPANY_NAME=“Microsoft Corporation” PRODUCT_NAME=“Microsoft® Windows® Operating System” FILE_VERSION=“6.00.2600.0000 (xpclient.010817-1148)” ORIGINAL_FILENAME=“ICWRMIND.EXE” INTERNAL_NAME=“ICWRMIND” LEGAL_COPYRIGHT=“© Microsoft Corporation. All rights reserved.” VERFILEDATEHI=“0x0” VERFILEDATELO=“0x0” VERFILEOS=“0x40004” VERFILETYPE=“0x1” MODULE_TYPE=“WIN32” PE_CHECKSUM=“0xEF6D” LINKER_VERSION=“0x50001” UPTO_BIN_FILE_VERSION=“6.0.2600.0” UPTO_BIN_PRODUCT_VERSION=“6.0.2600.0” LINK_DATE=“08/17/2001 20:48:19” UPTO_LINK_DATE=“08/17/2001 20:48:19” VER_LANGUAGE=“English (United States) [0x409]” />
<MATCHING_FILE NAME=“Connection Wizard\icwtutor.exe” SIZE=“73728” CHECKSUM=“0xF945F7EB” BIN_FILE_VERSION=“6.0.2600.0” BIN_PRODUCT_VERSION=“6.0.2600.0” PRODUCT_VERSION=“6.00.2600.0000” FILE_DESCRIPTION=“Internet Connection Wizard” COMPANY_NAME=“Microsoft Corporation” PRODUCT_NAME=“Microsoft® Windows® Operating System” FILE_VERSION=“6.00.2600.0000 (xpclient.010817-1148)” ORIGINAL_FILENAME=“icwtutor.exe” INTERNAL_NAME=“icwtutor” LEGAL_COPYRIGHT=“© Microsoft Corporation. All rights reserved.” VERFILEDATEHI=“0x0” VERFILEDATELO=“0x0” VERFILEOS=“0x40004” VERFILETYPE=“0x1” MODULE_TYPE=“WIN32” PE_CHECKSUM=“0x16B27” LINKER_VERSION=“0x50001” UPTO_BIN_FILE_VERSION=“6.0.2600.0” UPTO_BIN_PRODUCT_VERSION=“6.0.2600.0” LINK_DATE=“08/17/2001 20:49:08” UPTO_LINK_DATE=“08/17/2001 20:49:08” VER_LANGUAGE=“English (United States) [0x409]” />
<MATCHING_FILE NAME=“Connection Wizard\icwutil.dll” SIZE=“45056” CHECKSUM=“0xE48F22C8” BIN_FILE_VERSION=“6.0.2600.0” BIN_PRODUCT_VERSION=“6.0.2600.0” PRODUCT_VERSION=“6.00.2600.0000” FILE_DESCRIPTION=“Internet Connection Wizard” COMPANY_NAME=“Microsoft Corporation” PRODUCT_NAME=“Microsoft® Windows® Operating System” FILE_VERSION=“6.00.2600.0000 (xpclient.010817-1148)” ORIGINAL_FILENAME=“icwutil.dll” INTERNAL_NAME=“icwutil” LEGAL_COPYRIGHT=“© Microsoft Corporation. All rights reserved.” VERFILEDATEHI=“0x0” VERFILEDATELO=“0x0” VERFILEOS=“0x40004” VERFILETYPE=“0x1” MODULE_TYPE=“WIN32” PE_CHECKSUM=“0x12C82” LINKER_VERSION=“0x50001” UPTO_BIN_FILE_VERSION=“6.0.2600.0” UPTO_BIN_PRODUCT_VERSION=“6.0.2600.0” LINK_DATE=“08/18/2001 05:35:06” UPTO_LINK_DATE=“08/18/2001 05:35:06” VER_LANGUAGE=“English (United States) [0x409]” />
<MATCHING_FILE NAME=“Connection Wizard\inetwiz.exe” SIZE=“20480” CHECKSUM=“0x8E84A1F3” BIN_FILE_VERSION=“6.0.2600.0” BIN_PRODUCT_VERSION=“6.0.2600.0” PRODUCT_VERSION=“6.00.2600.0000” FILE_DESCRIPTION=“Internet Connection Wizard” COMPANY_NAME=“Microsoft Corporation” PRODUCT_NAME=“Microsoft® Windows® Operating System” FILE_VERSION=“6.00.2600.0000 (xpclient.010817-1148)” ORIGINAL_FILENAME=“INETWIZ.EXE” INTERNAL_NAME=“INETWIZ” LEGAL_COPYRIGHT=“© Microsoft Corporation. All rights reserved.” VERFILEDATEHI=“0x0” VERFILEDATELO=“0x0” VERFILEOS=“0x40004” VERFILETYPE=“0x1” MODULE_TYPE=“WIN32” PE_CHECKSUM=“0xED78” LINKER_VERSION=“0x50001” UPTO_BIN_FILE_VERSION=“6.0.2600.0” UPTO_BIN_PRODUCT_VERSION=“6.0.2600.0” LINK_DATE=“08/17/2001 20:49:10” UPTO_LINK_DATE=“08/17/2001 20:49:10” VER_LANGUAGE=“English (United States) [0x409]” />
<MATCHING_FILE NAME=“Connection Wizard\isignup.exe” SIZE=“16384” CHECKSUM=“0xF8AB8D6E” BIN_FILE_VERSION=“6.0.2600.0” BIN_PRODUCT_VERSION=“6.0.2600.0” PRODUCT_VERSION=“6.00.2600.0000” FILE_DESCRIPTION=“Internet Signup” COMPANY_NAME=“Microsoft Corporation” PRODUCT_NAME=“Microsoft® Windows® Operating System” FILE_VERSION=“6.00.2600.0000 (xpclient.010817-1148)” ORIGINAL_FILENAME=“ISIGNUP.EXE” INTERNAL_NAME=“ISIGNUP” LEGAL_COPYRIGHT=“© Microsoft Corporation. All rights reserved.” VERFILEDATEHI=“0x0” VERFILEDATELO=“0x0” VERFILEOS=“0x40004” VERFILETYPE=“0x1” MODULE_TYPE=“WIN32” PE_CHECKSUM=“0x443C” LINKER_VERSION=“0x50001” UPTO_BIN_FILE_VERSION=“6.0.2600.0” UPTO_BIN_PRODUCT_VERSION=“6.0.2600.0” LINK_DATE=“08/17/2001 20:48:46” UPTO_LINK_DATE=“08/17/2001 20:48:46” VER_LANGUAGE=“English (United States) [0x409]” />
<MATCHING_FILE NAME=“Connection Wizard rialoc.dll” SIZE=“40960” CHECKSUM=“0x68F70073” BIN_FILE_VERSION=“6.0.2600.0” BIN_PRODUCT_VERSION=“6.0.2600.0” PRODUCT_VERSION=“6.00.2600.0000” FILE_DESCRIPTION=“Internet Connection Wizard Trial Reminder Helper” COMPANY_NAME=“Microsoft Corporation” PRODUCT_NAME=“Microsoft® Windows® Operating System” FILE_VERSION=“6.00.2600.0000 (xpclient.010817-1148)” ORIGINAL_FILENAME=“trialoc.dll” INTERNAL_NAME=“trialoc” LEGAL_COPYRIGHT=“© Microsoft Corporation. All rights reserved.” VERFILEDATEHI=“0x0” VERFILEDATELO=“0x0” VERFILEOS=“0x40004” VERFILETYPE=“0x1” MODULE_TYPE=“WIN32” PE_CHECKSUM=“0x198FE” LINKER_VERSION=“0x50001” UPTO_BIN_FILE_VERSION=“6.0.2600.0” UPTO_BIN_PRODUCT_VERSION=“6.0.2600.0” LINK_DATE=“08/18/2001 05:36:03” UPTO_LINK_DATE=“08/18/2001 05:36:03” VER_LANGUAGE=“English (United States) [0x409]” />
<MATCHING_FILE NAME=“PLUGINS
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<MATCHING_FILE NAME=“PLUGINS
ppdf32.dll” SIZE=“133376” CHECKSUM=“0x4906ED95” BIN_FILE_VERSION=“6.0.0.878” BIN_PRODUCT_VERSION=“6.0.0.878” PRODUCT_VERSION=“6.0.0.2003051500” FILE_DESCRIPTION=“Adobe Acrobat Plug-In Version 6.00 for Netscape” COMPANY_NAME=“Adobe Systems Inc.” PRODUCT_NAME=“Adobe Acrobat” FILE_VERSION=“6.0.0.2003051500” ORIGINAL_FILENAME=“NPPDF32.DLL” LEGAL_COPYRIGHT=“Copyright 1984-2003 Adobe Systems Incorporated and its licensors. All rights reserved.” VERFILEDATEHI=“0x0” VERFILEDATELO=“0x0” VERFILEOS=“0x10001” VERFILETYPE=“0x2” MODULE_TYPE=“WIN32” PE_CHECKSUM=“0x28D49” LINKER_VERSION=“0x0” UPTO_BIN_FILE_VERSION=“6.0.0.878” UPTO_BIN_PRODUCT_VERSION=“6.0.0.878” LINK_DATE=“05/15/2003 08:01:47” UPTO_LINK_DATE=“05/15/2003 08:01:47” VER_LANGUAGE=“English (United States) [0x409]” />
<MATCHING_FILE NAME=“PLUGINS
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<MATCHING_FILE NAME=“PLUGINS
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<MATCHING_FILE NAME=“PLUGINS
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<MATCHING_FILE NAME=“PLUGINS
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<MATCHING_FILE NAME=“PLUGINS
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</EXE>
<EXE NAME=“istbar.dll” FILTER=“GRABMI_FILTER_THISFILEONLY”>
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</EXE>
<EXE NAME=“kernel32.dll” FILTER=“GRABMI_FILTER_THISFILEONLY”>
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</EXE>
</DATABASE>

Disappointed that I have not received a reply. I was hoping that someone could try and help, but obviously I was mistaken.