You know, I really don't get it, I just don't understand why you guys come right out attacking me. Look guys, all I am trying to do is help. You've given me the impression that you don't want me trying to help. Is that what is going on, I am stepping on your toes? I am new and you don't want an outsider coming in helping because I have not paid my dues?
From the quote from my first post above DARKSHARKX, you can see that I did in fact read more than just 2 or 3 posts as you implied
There is very good logic behind my suggestion that anyone having simular problems trying to use DVDFab software, to format their hard drive. I am very new to this kind of software and I know practically nothing about it. I have no doubt that any of you know more about computers than I do. But I do know that you can spend an aweful lot of time and energy trying to correct a computer software problem without success.
One of the things I learned long ago is that sometimes it is not worth trying to chase down a software problem, and you have to know when to do a backup and reformat. More than once I have wasted a lot of time trying to get some computer running before finally doing a backup, format and install. and If you are in business doing PC repair, as I am, you had better learn pretty quick or you will loose a lot of customers.
How many times do you think you had to use the restore function during the thread "FAB WON'T RUN"? Windows Restore is a lot like formatting the hard drive in the sense of the end rersult, they both revert the computer back to a working state. In my opinion, formatting a hard drive is not much more drastic than doing a system restore. A lot of DVDFab users are not as computer knowledgeable as you, and all they know is that they install the program and it doesn't work.
Yes you are right, and what that tells you is that if you have 100 people all with different configurations and different equipment and they are all having the same problems, it ain't hardware...
And if you have a few people using that very same software and are not having these problems...then it ain't the software. Yes, sure some of the problems are hardware related, such as yours with the fw issue, but the majority can quickly be ruled out as hardware problems.
You were lucky, I also tried to restore my system too, and well as running windows xp repair and nothing would correct the problems that I was having. The point that I would like to make is that, why didn't you just do some "computer maintenance" ,as you suggested I do, to fix the problem instead of doing a sytem restore? From what I read in all your posts, once your computer froze up, and it sure seemed to have happened a lot, the only way you could get it working right was to do a sytem restore. Don't you think that is EXACTLY what I was trying to suggest in my first post? I did not list every single step and every single thing that I tried as you did, because I was trying to keep from having such a long post. I just wanted to get the point across that I have tried and tried before I finally did format my hard drive. I did not just format my drive on a whim, I spent more than 2 months trying to find a fix. I would just like to save someone else 2 months of wasted disks and frustation. So just for the record, I used system restore quite a few times, I ran more than 1 registry checker, more than 1 time, I completely removed all DVDFab software and files, all other DVD copy programs and even DVD player software. I also manually searched for any files not deleted, before downloading the program again and installing it. I would also like to know where you got that I made a snap judgement that you or anyone doesn't know anything about computers or support? The only thing that I am aware of making a snap judgement about is that I know MY way around a computer, that was not to imply or infer that you or anyone else does not.