First of all, uninstall both software. Reboot. Install the really latest version of both software (CloneDVD2 188.8.131.52, AnyDVD 184.108.40.206). Reboot and try again.
Check it here: www.slysoft.com.
Well I uninstalled both Clonedvd2 and Anydvd and installed the latest 220.127.116.11 and 18.104.22.168 and rebooted and still the same problem. I insert the Dvd the red fox dims to the lighter red and nothing happens just stays dimmed On: 0 Off:0 Empty:1.Any more suggestion or need any more specs.Thank You