I have the same problem others have seen with this software. I upgraded the program after I bought the package of AnyDVD and Clone DVD. It worked until the trail period was finished and now the Key will not unlock. I have deleted all files and reloaded but still did not work. I changed the name of the Key and that did not work. It is hard to get a reply from Slysoft. Does nayone know the trick to get the key to work.