It could be several things, so to start you on your troubleshooting, you should check the below areaâ€™s.
1- Verify that you have Windows Ide drivers.
2- Verify that your DMA is enabled and not set to PIO.
To verify Windows Ide drivers go to control panel, click on "system" icon, click on hardware tab, click on device manager.
Double click on the DVD/CD-Rom Drives
Double click on + box to open and select your DVD burner
Click on Driver tab
It should indicate Driver Provider as Microsoft
[font=Arial]Next while still in Device Manager, scroll down to IDE ATA/Atapi controllers, click on the + box to open.
Double click on Primary Ide Channel, click on advanced settings.
The Transfer Mode should be DMA if available, and the current transfer mode should indicate DMA.
Do the same procedure for the Secondary Ide Channel.
Look at the attachments for guidance. If the settings or drivers are not the same, please advise and we'll guide you on how to correct.