I am not a mind reader either, so I must assume that your post refers to your failure to see the a window pop up when you load a dvd in your computer. If you have the latest version of anydvd installed, a window pops up which details what kind of protection anydvd found on the disc you just loaded (RCE, CSS, region restrictions, etc.). If you do not see that window, it means that although you installed anydvd, you failed to go to your program files to start it up after installation. Please be kind enough to to go the slysoft folder, then click on anydvd. You will see a window pop up asking you to register and after a couple of moments it will let you click on "continue". After this, you will see an options window detailing the kind of protection settings you can pick, and after you ok this window a tiny red fox icon will appear on your task bar. This means anydvd is active and awaiting your dvds. Now try and load a dvd in your pc and you will see the window pop up you were missing before. I apologize from the bottom of my heart for any distress you may have suffered for not finding this window soon enough. I will try to collect some money and send it to you as compensation. I hope this helps!