Another ... DVD Burn process failed

vbimport

#1

Hello,

I am getting the following error:
7:40:42 πμ #34 Phase 38 File dlgbrnst.cpp, Line 1730
Burn process failed at 2,4x (3.324 KB/s)

I recently installed Nero 7, it was working fine for a while untill i start getting those errors. I tried couple of DVD DICS(+/- R) but still no lack? Any ideas?
Here is a part of my log file:

Windows XP 5.1 
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 2/11/2004 12:54:32 μμ 
 
NT-SPTI used
Nero Version: 7.0.5.4
Internal Version: 7, 0, 5, 4
(Nero Express)
Recorder: <MATSHITA UJ-830S DVD-RAM>Version: 1.00 - HA 1 TA 0 - 7.0.5.4
Adapter driver: <IDE>HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <MATSHITA UJ-830S DVD-RAM>Version: 1.00 - HA 1 TA 0 - 7.0.5.4
Adapter driver: <IDE>HA 1
 
=== Scsi-Device-Map ===
DiskPeripheral : FUJITSU MHT2080AT atapi Port 0 ID 0 DMA: On 
CdRomPeripheral : MATSHITA DVD-RAM UJ-830S atapi Port 1 ID 0 DMA: On 
 
=== CDRom-Device-Map ===
MATSHITA DVD-RAM UJ-830S E: CDRom0
=======================
 
AutoRun : 1
Excluded drive IDs: 
WriteBufferSize: 73400320 (0) Byte
BUFE : 0
Physical memory : 503MB (515500kB)
Free physical memory: 117MB (120012kB)
Memory in use : 76 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0) 
 
3.2.2007
UDF/ISO
7:39:49 πμ	#1 Phase 112 File dlgbrnst.cpp, Line 1730
	DVD-Video files reallocation started
 
7:39:49 πμ	#2 Phase 114 File dlgbrnst.cpp, Line 1730
	DVD-Video files reallocation completed (no file modified)
 
7:39:49 πμ	#3 Text 0 File Isodoc.cpp, Line 6414
	UDF document burn settings
	------------------------------------------
	Determine maximum speed : FALSE
	Simulate : FALSE
	Write : TRUE
	Finalize CD : TRUE
	Multisession : FALSE
	Burning mode : DAO
	Mode : 1
	UDF Mode : UDF/ISO bridge
	UDF Options : automatic
	UDF Revision : 1.02
	UDF Partition Type : physical
	ISO Level : 1 (Max. of 11 = 8 + 3 char)
	Character set : ISO 9660
	Joliet : FALSE
	Allow pathdepth more than 8 directories : FALSE
	Allow more than 255 characters in path : FALSE
	Write ISO9660 ;1 file extensions : TRUE
 
7:39:49 πμ	#4 Phase 111 File dlgbrnst.cpp, Line 1730
	DVD-Video files sorted
 
7:39:49 πμ	#5 Text 0 File ThreadedTransfer.cpp, Line 531
	ReadBuffer-Pipe got 71680KB of Memory
 
7:39:49 πμ	#6 Text 0 File Reader.cpp, Line 124
	Reader running
 
7:39:49 πμ	#7 Text 0 File Writer.cpp, Line 113
	Writer E: MATSHITA DVD-RAM UJ-830S running
 
 
....
 
 
 
7:40:42 πμ	#33 Phase 129 File dlgbrnst.cpp, Line 1730
	Generating DVD borders completed successfully
 
7:40:42 πμ	#34 Phase 38 File dlgbrnst.cpp, Line 1730
	Burn process failed at 2,4x (3.324 KB/s)


#2

Welcome to the forum.

Unfortunately the part of the log you’ve removed would be what we need to see. Please post the whole log.

My guess would be that as 2.4x is the burn speed that the burners firmware doesn’t recognise the media & so can’t burn it correctly. But without the full log it’s hard to say.

BTW I’d strongly recommend upgrading Nero as the early V7 releases were full of bugs.


#3

Hello Tim,
I think you are right, I should update Nero.

Here is my complete log file if you want to take a look . Thanks much!

 Windows XP 5.1 
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 2/11/2004 12:54:32 μμ 
 
NT-SPTI used
Nero Version: 7.0.5.4
Internal Version: 7, 0, 5, 4
 
Recorder: <MATSHITA UJ-830S DVD-RAM>Version: 1.00 - HA 1 TA 0 - 7.0.5.4
Adapter driver: <IDE>HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <MATSHITA UJ-830S DVD-RAM>Version: 1.00 - HA 1 TA 0 - 7.0.5.4
Adapter driver: <IDE>HA 1
 
=== Scsi-Device-Map ===
DiskPeripheral : FUJITSU MHT2080AT atapi Port 0 ID 0 DMA: On 
CdRomPeripheral : MATSHITA DVD-RAM UJ-830S atapi Port 1 ID 0 DMA: On 
 
=== CDRom-Device-Map ===
MATSHITA DVD-RAM UJ-830S E: CDRom0
=======================
 
AutoRun : 1
Excluded drive IDs: 
WriteBufferSize: 73400320 (0) Byte
BUFE : 0
Physical memory : 503MB (515500kB)
Free physical memory: 102MB (105188kB)
Memory in use : 79 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0) 
 
3.2.2007
Μεταγλώττιση UDF/ISO
7:56:09 πμ	#1 Phase 112 File dlgbrnst.cpp, Line 1730
	DVD-Video files reallocation started
 
7:56:09 πμ	#2 Phase 114 File dlgbrnst.cpp, Line 1730
	DVD-Video files reallocation completed (no file modified)
 
7:56:09 πμ	#3 Text 0 File Isodoc.cpp, Line 6414
	UDF document burn settings
	------------------------------------------
	Determine maximum speed : FALSE
	Simulate : FALSE
	Write : TRUE
	Finalize CD : TRUE
	Multisession : FALSE
	Burning mode : DAO
	Mode : 1
	UDF Mode : UDF/ISO bridge
	UDF Options : automatic
	UDF Revision : 1.02
	UDF Partition Type : physical
	ISO Level : 1 (Max. of 11 = 8 + 3 char)
	Character set : ISO 9660
	Joliet : FALSE
	Allow pathdepth more than 8 directories : FALSE
	Allow more than 255 characters in path : FALSE
	Write ISO9660 ;1 file extensions : TRUE
 
7:56:09 πμ	#4 Phase 111 File dlgbrnst.cpp, Line 1730
	DVD-Video files sorted
 
7:56:09 πμ	#5 Text 0 File ThreadedTransfer.cpp, Line 531
	ReadBuffer-Pipe got 71680KB of Memory
 
7:56:09 πμ	#6 Text 0 File Reader.cpp, Line 124
	Reader running
 
7:56:09 πμ	#7 Text 0 File Writer.cpp, Line 113
	Writer E: MATSHITA DVD-RAM UJ-830S running
 
7:56:09 πμ	#8 ISO9660GEN -11 File Geniso.cpp, Line 3312
	First writeable address = 0 (0x00000000)
 
7:56:09 πμ	#9 ISO9660GEN -11 File Geniso.cpp, Line 3312
	First writeable address = 0 (0x00000000)
 
7:56:09 πμ	#10 Text 0 File Burncd.cpp, Line 3341
	Turn on Disc-At-Once, using DVD media
 
7:56:09 πμ	#11 Text 0 File DlgWaitCD.cpp, Line 288
	Last possible write address on media: 2295103 (510:01.28, 4482MB)
	Last address to be written: 2286111 (508:01.36, 4465MB)
 
7:56:09 πμ	#12 Text 0 File DlgWaitCD.cpp, Line 300
	Write in overburning mode: NO (enabled: CD)
 
7:56:09 πμ	#13 Text 0 File DlgWaitCD.cpp, Line 2699
	Recorder: MATSHITA DVD-RAM UJ-830S, Media type: DVD+R
	 Disc Manufacturer ID: MCC, Media Type ID: 004, Product revision number: 0
	 Disc Application Code: 0, Extended Information Indicators: 7
 
7:56:09 πμ	#14 Text 0 File DlgWaitCD.cpp, Line 472
	>>> Protocol of DlgWaitCD activities: <<<
	=========================================
 
7:56:09 πμ	#15 Text 0 File ThreadedTransferInterface.cpp, Line 847
	Setup items (after recorder preparation)
	 0: TRM_DATA_MODE1 ()
	 2 indices, index0 (150) not provided
	 original disc pos #0 + 2286112 (2286112) = #2286112/508:1.37
	 relocatable, disc pos for caching/writing not required/ required, no patch infos
	 -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286112 blocks [E: MATSHITA DVD-RAM UJ-830S]
	--------------------------------------------------------------
 
7:56:09 πμ	#16 Text 0 File ThreadedTransferInterface.cpp, Line 1059
	Prepare recorder [E: MATSHITA DVD-RAM UJ-830S] for write in CUE-sheet-DAO
	DAO infos:
	==========
	 MCN: ""
	 TOCType: 0x00; Session Closed, disc fixated
	 Tracks 1 to 1:
	 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681957376, ISRC ""
	DAO layout:
	===========
	 __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
	 0 | lead-in | 0 | 0x41 | 0x00
	 0 | 1 | 0 | 0x41 | 0x00
	 0 | 1 | 1 | 0x41 | 0x00
	 2286112 | lead-out | 1 | 0x41 | 0x00
 
7:56:09 πμ	#17 Text 0 File SCSIPassThrough.cpp, Line 39
	SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
 
7:56:09 πμ	#18 Text 0 File SCSIPassThrough.cpp, Line 84
	SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
 
7:56:09 πμ	#19 Phase 24 File dlgbrnst.cpp, Line 1730
	Caching of files started
 
7:56:09 πμ	#20 Text 0 File Burncd.cpp, Line 4175
	Cache writing successful.
 
7:56:09 πμ	#21 Phase 25 File dlgbrnst.cpp, Line 1730
	Caching of files completed
 
7:56:09 πμ	#22 Phase 36 File dlgbrnst.cpp, Line 1730
	Burn process started at 2,4x (3.324 KB/s)
 
7:56:09 πμ	#23 Text 0 File ThreadedTransferInterface.cpp, Line 2685
	Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
 
7:56:10 πμ	#24 Text 0 File Cdrdrv.cpp, Line 8663
	---- DVD Structure: Physical Format Information (00h) ----
	Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
	 Book Type: DVD+R (10), Part Version: 1.0x (1)
	 Disc Size: 120 mm, Maximum Rate: <NOT specified>(F h)
	 Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
	 Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
	 Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
	 End Physical Sector Number of Data Area: 26053F h
	 End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
	 Data in Burst Cutting Area (BCA) does not exist
	 Disc Application Code: 0 / 0 h
	 Extended Information indicators: 7 h
	 Disc Manufacturer ID: MCC.....
	 Media type ID: 004
	 Product revision number: 0
	 Number of Physical format information bytes in use in ADIP up to byte 63: 56
	 Media Specific [16..63]:
	 00 00 07 4D 43 43 00 00 - 00 00 00 30 30 34 00 38 ...MCC.....004.8
	 23 54 37 12 02 54 6C 02 - 92 5F 15 15 0B 0B 08 08 #T7..Tl.’_......
	 01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................
 
7:56:10 πμ	#25 Text 0 File DVDPlusRW.cpp, Line 666
	Start write address at LBA 0
	DVD high compatibility mode: Yes
 
7:56:50 πμ	#26 SPTI -1106 File SCSIPassThrough.cpp, Line 290
	E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1106)
	Sense Key: 0x03 (KEY_MEDIUM_ERROR)
	Sense Code: 0x73
	Sense Qual: 0x03
	CDB Data: 0x2A 00 00 00 03 00 00 00 20 00 00 00 
	Sense Area: 0xF1 00 03 00 00 00 00 0A 00 00 00 00 73 03 
	Buffer x056d0000: Len x10000
	0x00 00 01 BA 44 00 57 C2 4C 55 01 89 C3 F8 00 00 
	0x01 E0 07 EC 81 00 00 5C 70 00 DE 26 44 DA 8C 06 
	0x20 01 6A EA 7A 00 E0 03 CA F8 18 FF FE 26 44 DA 
 
7:56:50 πμ	#27 CDR -1106 File Writer.cpp, Line 302
	Power calibration error
	E: MATSHITA DVD-RAM UJ-830S
 
7:56:50 πμ	#28 Text 0 File ThreadedTransfer.cpp, Line 228
	all writers idle, stopping conversion
 
7:56:51 πμ	#29 Text 0 File ThreadedTransfer.cpp, Line 222
	conversion idle, stopping reader
 
7:56:51 πμ	#30 SPTI -1106 File SCSIPassThrough.cpp, Line 290
	E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1106)
	Sense Key: 0x03 (KEY_MEDIUM_ERROR)
	Sense Code: 0x73
	Sense Qual: 0x03
	CDB Data: 0x5B 01 01 00 00 01 00 00 00 00 00 00 
	Sense Area: 0x70 00 03 00 00 00 00 0A 00 00 19 10 73 03 
 
7:56:51 πμ	#31 SPTI -1106 File SCSIPassThrough.cpp, Line 290
	E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1106)
	Sense Key: 0x03 (KEY_MEDIUM_ERROR)
	Sense Code: 0x73
	Sense Qual: 0x03
	CDB Data: 0x5B 01 05 00 00 00 00 00 00 00 00 00 
	Sense Area: 0x70 00 03 00 00 00 00 0A 00 00 19 10 73 03 
 
7:56:51 πμ	#32 Phase 127 File dlgbrnst.cpp, Line 1730
	Generating DVD high compatibility borders
 
7:56:51 πμ	#33 Phase 129 File dlgbrnst.cpp, Line 1730
	Generating DVD borders completed successfully
 
7:56:51 πμ	#34 Phase 38 File dlgbrnst.cpp, Line 1730
	Burn process failed at 2,4x (3.324 KB/s)
 
 
Existing drivers:
File 'Drivers\CDRALW2K.SYS': Ver=6.2.0.132 , size=24698 bytes, created 22/10/2003 8:15:02 μμ 
File 'Drivers\PXHELP20.SYS': Ver=2.03.10a, size=20576 bytes, created 13/7/2004 2:03:00 πμ (Prassi/Veritas driver for win 2K)
 
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)


#4

It appears to be a firmware problem. The version in your burner is the original 1.00 & therefore seems to contain no reference to the MCC004 media (Verbatim 16x +R ?) so offers only the 2.4x burn speed & that just isn’t going to work.

This burner is not well thought of I’m afraid & getting a firmware update might be difficult.

Your options are :-

  1. Contact the laptop manufacturer to see if they have an update (I think the 831 burner is the same btw). There do appear to be firmware versions above yours but I’ve had no success locating a downloadable file to do the update.

  2. Use only 8x media , preferable avoiding Ritek/Ridisc/Ridata & Memorex.

Can’t be much more help I’m afraid.