Hi just a question because i can not find any thread about that thing!!!!
That message ALT appeared on the SA and i can not remove it. It's with Time Warner Cable and Customer service doesn't know how to remove it. the reboot process failed, hard reboot failed, they sent a "hit" and it failed..
what should i do and what does that thing mean!?
On the what and the who? Could you elaborate what the heck you're talking about?
Welcome to the forum
Scientific Atlanta = (cable) modem? Or (TV cable) set-top box?
I ask because my own cable modem is Scientific Atlanta. Never seen any message whatsoever on it though, there's no room for one.
Either way, the model number of the device would be really handy so we know exactly what you're asking about