Alcohol trial unistalation attmept crashes system

Hello,
I have a problem with finishing unistalling the newest version of alcohol 120% trial (1.9.5.4212). The only things realated to it that keep remain after every unistalation attempt are entrys in device manager:

  • SCSI and RAID controllers\vaxscsi controller (device is working properly)
  • CD/DVD drives\WX2013E VHI662A SCSI CdRom Device (device is working properly)
    and
  • System Devices\Plug and Play BIOS Extension (yellow “!” icon, device is not working properly because of incomplete or invalid registry entrys).
    Now the trick is that I have already done everything that is mensioned in support forum threads on either alcohol soft. or cd freaks forums (those included: deletion of alcohol and vax related registry entrys, unsuccesfull search for vax related files in windows\system folder - there were no such files in there remaining, removal of starforce drivers using the offical tool). The problem began when I tried to uninstall new Alcohol for the first time using unistall program tool - InstallShield aplication freezed itself and entire system at the very end of the process, leaving partialy removed alcohol with some registry entrys after the reboot. After manual removal of registry entrys and deletion of program folder i have no trace of alcohol itself - just the scsi drivers it provided and PnP BIOS Ext. (but as I said with no trace of related files in WINDOWS\system directory or windows registry - those devices are only visible in device manager). When I try to unistall those remainigs from device manager here’s what happens:
  • vaxscsi controller - disappears from device manager along with WX2013E VHI662A SCSI CdRom - unistalation proces seems to be succesful but both are back after reboot!
  • PnP BIOS Ext. (wich has yellow “!” near the icon) - aplication and computer freezes (CPU usage goes 100%, everything slows down terribly - hard reset neccesary, the very same way InstallShield did at the end of it’s process) (i waited for quite a long time and nothing changed).
    When I reinstall Alcohol it installs and runs ok but uninstalation attempt ends the same way (no. of devices set to 0) - with system crash, and I have to repeat the whole procedure of manual cleaning to be able to install it again.
    I’ve also uninstaled Daemon Tools, and Nero 6.6.0.0. which was present before.
    The only forum post related to the same problem I have found here: http://club.cdfreaks.com/showthread.php?t=76501
    it’s a post from krad21 at the bottom of the topic - with no replies to it.
    I hope you can help me up removing this annoying remainings because I am out of ideas at the moment.

Martin

P.S.
Here’s my system info from alcohol (at the moment I have changed the name of alcohol scsi drive to “alcohol generic DVD” for convenience):

########################### System Information ###########################
Windows XP Professional 5.1 Dodatek Service Pack 2 (Build 2600)
Processor info: AMD Athlon™ 64 Processor 2800+ (1802MHz)
Memory Available to Windows: 785 136 KB

############################ Program Information ###########################
File Name: C:\Program Files\Alcohol Soft\Alcohol 120\Alcohol.exe
Company Name: Alcohol Soft Development Team
Description: Alcohol 120%
Original: alcohol.exe
Product: Alcohol 120%
Trademarks: Alcohol Soft Development Team
Copyright: Copyright© 2002-2006 Alcohol Soft Development Team
Version: 1.9.5 ( Build 4212 )
Date: 2006/06/13
Size: 4350336 Bytes
Hash: e185efcc60d348cf2deba5a9d206f80b
File Name: C:\Program Files\Alcohol Soft\Alcohol 120\alcoholx.dll
Company Name: Alcohol Soft Co., Ltd.
Description: Alcohol virtual device control library
Original: alcoholx.dll
Product: Alcohol
Copyright: Copyright © 2000-2006
Version: 4.3.0 ( Build 0 )
Date: 2006/01/25
Size: 403352 Bytes
Hash: 8c1efe717203eed1b9f91da81083ba1c
File Name: C:\Program Files\Alcohol Soft\Alcohol 120\devsupp.dll
Company Name: Alcohol Soft Development Team
Description: Alcohol Software Device Capability Library
Original: devsupp.dll
Product: Alcohol Software Device Capability Library
Copyright: Copyright© 2002-2006 Alcohol Soft Development Team
Version: 2.5.1 ( Build 1813 )
Date: 2006/06/13
Size: 46592 Bytes
Hash: d5bfa4f189153243c7cc1f16b647b32e

########################### User Information ###########################
Licensed to: UN-REGISTERED ( 2005-10-16 )
Registered User ID: UN-REGISTERED

########################### Options Setting ###########################
Devices control interface: Default Driver Control Interface
CPU Priority Level: High
Memory Buffer Size (MB): 128
Examine the accuracy of data read from physical device: Yes
Turn off “Auto-Select best write speed” function if possible: No
Overburn disc(s): No
Fill memory buffer before recording discs: Yes
Ignore Media Type: Yes
RMPS (Recordable Media Physical Signature) Emulation: Yes
BAD Sectors Emulation: Yes
Sub-Channel Data Fixed & Emulation: Yes
Laserlock Emulation: Yes
Current Language: Polish

############################ Device(s) List ############################
(I:) HL-DT-ST DVDRAM GSA-4167B (atapi, Port 1, Bus 0, Target 0, Lun 0)
(J:) Alcohol Generic DVD (vaxscsi, Port 3, Bus 0, Target 0, Lun 0)

##################### Installed Device Drivers List #####################
A4SII300.SYS ACPI.sys aeaudio.sys afd.sys atapi.sys
ati2cqag.dll ati2dvag.dll ati2mtag.sys ati3duag.dll atikvmag.dll
ATITool.sys ativvaxx.dll audstub.sys Beep.SYS BOOTVID.dll
Cdfs.SYS cdrom.sys CLASSPNP.SYS disk.sys dmio.sys
dmload.sys drmk.sys dump_diskdump.sys dump_viamraid.sys Dxapi.sys
dxg.sys dxgthk.sys Fastfat.SYS fdc.sys filespy.sys
Fips.SYS flpydisk.sys fltMgr.sys Fs_Rec.SYS ftdisk.sys
gagp30kx.sys hal.dll HIDCLASS.SYS HIDPARSE.SYS hidusb.sys
i8042prt.sys imapi.sys ipnat.sys ipsec.sys isapnp.sys
ithsgt.sys kbdclass.sys KDCOM.DLL ks.sys KSecDD.sys
lilsgt.sys mnmdd.SYS mouclass.sys mouhid.sys MountMgr.sys
mrxdav.sys mrxsmb.sys Msfs.SYS msgpc.sys mssmbios.sys
Mup.sys NDIS.sys ndistapi.sys ndisuio.sys ndiswan.sys
NDProxy.SYS netbios.sys netbt.sys Npfs.SYS ntdll.dll
Ntfs.sys ntkrnlpa.exe Null.SYS nwlnkipx.sys nwlnknb.sys
nwlnkspx.sys oreans32.sys parport.sys PartMgr.sys ParVdm.SYS
pci.sys PCIIDEX.SYS portcls.sys processr.sys psched.sys
ptilink.sys PxHelp20.sys rasacd.sys rasl2tp.sys raspppoe.sys
raspptp.sys raspti.sys rdbss.sys RDPCDD.sys rdpdr.sys
redbook.sys regspy.sys SBKUPNT.SYS SCSIPORT.SYS secdrv.sys
serenum.sys serial.sys smwdm.sys sptd.sys SPTD4493.SYS
sr.sys srv.sys swenum.sys sysaudio.sys tcpip.sys
TDI.SYS termdd.sys Tetri5.sys update.sys USBD.SYS
usbehci.sys usbhub.sys USBPORT.SYS usbuhci.sys vaxscsi.sys
vga.sys viaagp1.sys viaide.sys viamraid.sys VIDEOPRT.SYS
VolSnap.sys vulfnth.sys vulfntr.sys wanarp.sys watchdog.sys
wdmaud.sys win32k.sys WMILIB.SYS yk51x86.sys

################## Detailed Information of Device(s) ##################

///////////////////////////////////////////////////////////////////////
(I:) HL-DT-ST DVDRAM GSA-4167B(1:0) detail information.
///////////////////////////////////////////////////////////////////////
Vendor Identification: HL-DT-ST
Product Identification: DVDRAM GSA-4167B
Production Revision Level: DL11
Location: atapi, Port 1, Bus 0, Target 0, Lun 0
Support recording method: DAO, RAW SAO, RAW SAO+SUB, RAW DAO(96), TAO, DVD DAO
BURN-Free Technology: Super-Link
Auto-Select best write speed: Not Supported
-* Note: This information below is provided by the unit, it might be inaccurate. -
-
This software does not use this information! *-
Removable media: Yes
Version: ATAPI (INF-8090i/INF-8020i/INF-8028i)
Response Data Format: 02h
CD-R Read/Write: Yes/Yes
CD-RW Read/Write: Yes/Yes
Read CD-R Fixed Packet: Yes
Test Write: Yes
DVD-ROM Read: Yes
DVD-R Read/Write: Yes/Yes
DVD-RAM Read/Write: Yes/Yes
Audio Play: Yes
Composite Audio and Video Data Stream: No
Digital output (IEC958) on port 1 Supported: No
Digital output (IEC958) on port 2 Supported: No
Mode 1 Form 2: Yes
Mode 2 Form 2: Yes
Multi-Session: Yes
BUF: Yes
CD-DA Commands supported: Yes
CD-DA Stream is Accurate: Yes
R-W Supported: No
R-W De-interleaved and Corrected: No
C2 Pointers Support: Yes
ISRC Supported: Yes
UPC Supported: Yes
Read Bar Code: No
Lock media into the drive: Yes
Currently drive Lock state: Unlocked
Prevent Jumper: No
Eject Command: Yes
Separate volume levels: Yes
Separate channel mute: Yes
Changer Supports Disc Present: No
Software slot selection: No
Side change capable: No
P through W in Lead-In: Yes

#######################################################################

Looks like you’ve had a previous version installed as you have a left over virtual drive. You should remove this either by reinstalling the previous version and setting its number of virtual devices to 0 or by removing it manually. The first way will probably fail due the expiration of that particular trial version.

Have you tried to install the latest trial version?

Don’t know what the problem was. But it’s fixed as I just had to reinstall system anyway. I tried installing and unistalling alcohol now and it’s ok. Maybe it was fu?!#]+ starforce from the beggining…

Hi my friend had 9 virtual drives and uninstalled Alcohol 120 without removing the virtual drives. This caused his system (laptop running xp home) to reassign all 9 virtual drives to physical drives. I have not been able to find any posts that explain how to fix this. I am not comfortable removing registry keys unless I’m reasonably sure that is the only way. Thank you in advance for any help.

Pismojoe

Download the standalone SPTD installer from www.duplexsecure.com and run that to remove the virtual drives.