[QUOTE=Straffordguy001;2159051]Hey there. Well this is what happened. I have age of empires 3 , aoe3 war chiefs, aoe3 Asian dynasties. When you insert aoe3 the setup screen appears , you click install, and the Install shield setup configures. Then , it loads then nothing happens the program just quits running. Computer doesn’t freeze or anything it just shuts you out of setup. (the game key is usually what pops up after the install shield.) but that doesn’t happen. Ive got a desktop p.c. with windows vista home basic. 1g ATI video card. 2g memory. dual processors. etc. I have had this game installed before , but i uninstalled it because the graphics card wouldn’t push it so i uninstalled it until i could get an upgrade. BUT, here is the interesting part. With the aoe3 UN-installed, I can install aoe3 expansions. So Ive checked my computer for any files doing with aoe3 and there are none. Ive called tech support. And they cant figure it out. But if I try to play the expansions it says I’m missing some file and need to find it. Which I know isn’t there. I don’t have the OS disk so i cant just reload windows. Ive tried EVERYTHING… and getting soooo frustrated. Ive had this game since August, and haven’t been able to play it. so I think my computer thinks its installed but the file was moved then deleted, so it thinks its still there just in another location. Is there any way I can fix this? PLEASE ANYONE HELP!!![/QUOTE]
My question is how can you not have the O/S or restore cd/dvd-that goes for home built or store bought?? Sounds like your firewall prevented some need files to be installed. Maybe if you provide a more complete hardware and software firewall/AV we can see what is happening?