Hi and Welcome!
if your copy of the cyberlink software came bundled with your drive (LG, I suppose), then you have to install the software using the setup.exe which is located in the main directory of the disc. Installing from the Cyberlink folder will lead to the behaviour you just experienced.
If I remember correctly, the process of installing software should be described in the documentation that comes with the drive.
P.S.: Post moved to Newbie Forum - this is not a hardware related issue.