Acer Travelmate 7530 problems

Hi Janos!
Got an old non-working (at least he thought so :wink: )Acer Travelmate 7530 from my brother-in-law to dismantle,as my niece got a shiny new ultrabook for her studies.
I could make it startup again ,but I suspect that most problems come from a dying harddrive with bad sectors.
So I fired up my beloved HD Sentinel Pro portable to see what’s wrong,but alas,it couldn’t display much information about the disc,only brand,model and disctype…
I tried a surface scan,but HD Sentinel blocked halfway.
Since this laptop is not important,it’s no big deal for me,but I’ll provide you with the logfile anyway,so that you can find out why HD Sentinel couldn’t display more info,and to add support for that particular chipset if it’s worth your effords.

Hi Roadworker,

Thanks for the info and the report you sent.

Yes, as I see, only limited hard disk information reported. However, this is not really related to Hard Disk Sentinel, not a bug in the software.

The issue is caused by the current version of the AMD AHCI RAID driver which blocks the detection.

To improve the situation, please try to download and install the better AMD chipset and RAID driver from the “Driver Zone” section at www.hdsentinel.com
( http://www.hdsentinel.com/driverzone.php or from the webpage of the manufacturer of your motherboard.

Alternatively, you may try the manual upgrade (because the chipset package may not properly update the driver, as it happens in some cases with AMD packages).

To update the driver manually, please download the recommended driver
from the Driver Zone section or directly from:
http://www.hdsentinel.com/driver/amd_raid_3.2.1540.92.zip

Please download it and extract to a new folder (for example: C:\AMDAHCI )
Then to install, please

  1. right click on Computer, select Properties -> Device Manager
  2. locate “AMD AHCI Compatible RAID Controller” device.
    It is located in the IDE/ATA controllers or Storage controllers section.
  3. Right click on this device, select Update driver software and
    select “Browse my computer for driver software”
  4. Select Let me pick from a list of device drivers on my computer
    and specify the folder C:\AMDAHCI

After clicking on Next, the installation begins and when completed, you will need
to restart the computer.

After that (and restart), further disk status information should be detected and displayed. If possible, please send a new report after the update (Report menu -> Send test report to developer option), so I can verify the results and may advise
if disk status information is still missing.

This information is available at:
http://www.hdsentinel.com/faq_amd_ahci_compatible_raid_controller.php

[QUOTE=hdsentinel;2717943]The issue is caused by the current version of the AMD AHCI RAID driver which blocks the detection.[/QUOTE]

I see…Does AMD always provide their own AHCI driver?Or do most system builders have a modified/optimized version on their support pages like they quite often have for other drivers?

[QUOTE=hdsentinel;2717943]If possible, please send a new report after the update (Report menu -> Send test report to developer option), so I can verify the results and may advise
if disk status information is still missing.
[/QUOTE]

Gonna try to get this thing online before it crashes then…:bigsmile:

AMD AHCI driver is used - but system builders usually use very old version of such drivers - which may not allow accessing all hard disk details.
In this situation a driver update is required which can help to get the missing status :iagree:

Both drivers gave a message about incompatible hardware,and refused to install,but I could get HD Sentinel to work with windows standard ahci drivers…:iagree:
Quite a few bad sectors on the D partition,HD Sentinel showed a disk health of only 43 %…:eek:
I deleted the data on D,defragmented the disc and formatted the D partition.
Disc health increased from 43% to 70 %,probably due to remapping of the bad sectors…
However,after a few reboots and updates,disc health deceased again to 54%,so this was only a temporary solution…
Maybe another hd is enough to make this thing working again…:bigsmile:

This is common for AMD: their driver packages (especially the complete chipset packages) fail to install in very most cases.

So you may need to use the AMD RAID controller driver / AMD SATA AHCI controller driver from http://www.hdsentinel.com/driverzone.php
this is exactly why numerous drivers listed there - as in most cases, at least one of them work on the actual system.

Or - exactly as you wrote - using the Standard AHCI controller driver may even work better :iagree:

There may be different issues with the drive and/or things may be related to the current computer / environment.
If possible, you can diagnose the hard disk in a different system with the tests available in Hard Disk Sentinel: http://www.hdsentinel.com/faq.php#tests
just to confirm that the hard disk is really bad.