Hi, I’m new. My name is Kathi. I live near Atlanta GA and have just recently started using DVDFab, as a matter of fact I am still evaluating it using 5.0.6. I have only backed up a few DVD’s successfully, and thought I had cracked the code, got the settings just right, figured out which drive to put the source and target discs into, etc. Today I tried to back up a DVD and got the following error: 116, which when I looked at the log, it said
Write error at 0 (16) - Code 03 73 03 [Medium error, Power calibration fail (CD-burner is dirty)].
The disc I used for the target is a maxell dvd + r, 8x, 120 minute capacity, 4.7 g. The DVD I am trying to back up is 154 minutes. Is the drive actually dirty, or could this be a capacity or speed problem? I hate to waste discs trying to back things up, and figure this error could be my own newness to the process.
The drive which does the burning is definitely the drive I use for most things, not just burning so it could be dirty. How do I clean the drive? Do I purchase a specific disc that does it? I am familiar enough with computers that cleaning a drive does not involve cleaning supplies.
Any help that can be offered would be appreciated.