AACS Sorvegliato speciale not supported

I would like to be able to save this film but unfortunately it is protected.
I emailed the MKB20_v72_SorvegliatoSpeciale_046E.tgz compressed file by email but to date I am not receiving any response from support and really don’t know how to contact them as they are not responding. Unfortunately I cannot post the file since I am new to the forum. I ask for your iade so that we can solve this problem. Thank you