Kenshin, although I agree with you that technically capable people are rarely found in service departments, the people at LG are worse than no help at all. They consistly suggest to me that the reason for no 8x on G05 is that my software does not support it. Yet in the same email I have said the software must support it because I can write other discs at 8x. It doesn’t take Mr Holmes himself to reason that the problem is obviously not software.
You say LG has always been reluctant to support high speeds on Ritek media. Why is this? You are in fact trying the blame the media. I borrowed a 2510 from friend and it produced a stunning burn on G05 - the LG does not even apply a proper write strategy as at 4x the PI’s are continous at around 1000, the nec with the same batch of discs the PI was in the region of 10-20.
LG needs to get of their lazy ass and start supporting one of the most popular media codes around.
And some service departments do do a good job. When I first bought my XJ-HD165H, the was a problem in the firmware CH11 which would cause it to report a CD-R as DVD+RW. I emailed lite-on and although there was no response for around 2 weeks I did get sent a new firmware CH12 a long time before it was released to the public. It fixed my problems and I was very happy.
The guys at LG service I think don’t actually understand what a firmware file is.
I will buy another make in future I am fed up with waiting. It’s a shame I like RAM but because of this I will put up without it.
Shane, like me you will be waiting for a new firmware, maybe you should try your luck with LG service?