I have just purchased an 822a. I have a problem when trying to burn a dvd.
I have successfully burnt 1 dvd on the rw media supplied with the unit. ( ~4GB of still images)
If I try and burn a small video (~ 140mb) with Adobe Encore or Nero I get a write error message ( adobe error states Invalid Address for Write Incremental - Streaming Write (DVD Error 336130) ) . I have tried this 5 times , with Adobe and Nero, with No name and Maxel DVD-R media and once after updating to the latest firmware ( B3Jc)
The store that sold me the burner says it’s probably that my pc is underpowered. ( it’s a P3 733 with 512mb ram running XP Pro) No other apps are running . CPU utilization is ~6%. Memory utilization is low.
BenQ tech support said it may be memory ( I added another 256 mb ) or the IDE channel may be shared - it’s not.
Also , I was originally going to buy a Sony but the shop recommended the BenQ. Is this a good brand/unit ?
Thanks in advance