I recently bought my 18 year old brother a BenQ DW822A burner for graduating highschool. He lives in a city 18 hours away from me, so I wanted to try to help him out by talking to you guys. I installed the burner on a visit there about 3 weeks ago and everything worked great. It read DVDs no problem, read regular DVDs no problem, and a few days later, apparently the drive won’t read ANYTHING, including CD and CD-R media. We had the drive flashed to the latest firmware and it worked fine, but now, it doesn’t work after a short stint in his computer. I don’t know what to do for him. I don;t htink I have the reciept handy anymore, so I’m concerned about the warranty. Is there anything we can do to try to rejuvinate this drive, or should we just call BenQ support to get the bloody thing returned and repaired?