First post to this forum, thanks for any help you may be able to provide.
Plextools Pro will not detect the PX-716SA. For simplicity sake, I will paste the problem as submitted to Plextor - who has thus far been unable to help.
I am using an Intel 915P chipset with an ICH6R controller on an Asus P5GD2 Premium mobo. The system is configured with a RAID 0 on the primary SATA ports using two Western Digital Raptor drives. These are the Intel Matrix Storage Technology ports utilizing the Intel 82801FR I/O Controller Hub. The system also uses a Seagate Barracuda drive on one secondary SATA port and the PX-716SA is on the remaining secondary SATA port. An Asus DVD-ROM is configured on the standard IDE port as the master. The PlexTools software detects all of these drives except the one it should detect: PX-716SA! All motherboard software, drivers, and BIOS have been updated with the latest releases as has PlexTools and the 716SA firmware. The drive is detected in BIOS, Windows, and works in all other applications (i.e. Easy CD Creator).
I have checked on the Intel website for issues pertaining to this problem and have found no such item regarding the ICH6R or Intel's Application Accelerator driver producing this type of issue. Furthermore, the fact that other SATA devices are detected by PlexTools, seems to discredit the idea that the problem lies in the chipset or controller. Therefore, I would respectfully request that Plextor investigate this issue further for a suitable problem resolution. Your assistance is much appreciated.
Again, thanks for any assistance. Great Forum!
Windows XP Pro SP2
ASUS P5GD2 Premium, P4 3.2Ghz
Kingston Extreme DDR2-533 2X256MB
2X WD Raptor 74GB in RAID 0
1X Seagate Barracuda 250GB
Plextor PX-716SA DVD Burner
Asus 48X DVD-ROM IDE
Asus EN6600GT 128MB
ThermalTake Soprano w/ 480W PSU