I’ve been very happy with DVDFab when it comes to DVDs - it’s nice to have them all on my media server. However, I recently purchased the Blu-ray addon and have had no luck. DVDs still work, just not Blu-ray.
I’m using a lite-on DH4B1S drive, with the latest firmware according to the lite-on website (7P5B).
I found another thread: http://club.cdfreaks.com/f116/dvdfab-6-0-1-0-blu-ray-275986/ that seemed to discuss the same problem.
DVDFab recognizes that I insert a Blu-ray disk, asks for the region (for testing I’ve tried all 3 options with every movie I’ve attempted with no change in result), analyzes the disk for a few seconds, then nothing happens. The source box still says “Please insert Blu-ray disc or choose Blu-ray folder/image file” when in the Full Disc mode. Same results for Main Movie and Clone modes.
Is this truly a known issue, and is it specifically with my drive? If so, can somebody recommend another drive I could use instead? I don’t mind replacing this one, I just need to know what the problem is. This is just the drive that came with one of my machines.
I’ve been emailing tech support back and forth on this for a while now, but she keeps making the same recommendations over and over again.
Thanks in advance for any advice!