Just recently, my 5005 player will not play some brand new dvd’s. When I put the disk in, it loads but the screen stays black. Pressing play or any other function results in the “circle with a line through it” ie. no play. I can get information to show on screen with the disk, but that’s it. The same disks play just fine on any of my other dvd players.
I downloaded and installed the latest firmware, other than that- I have no clue what to do. These are US dvd’s, so it shouldn’t be a region issue-
Please share any ideas- this is frustrating!