I am new to this forum so please bear with me.
I have been having problems with my 411S every since I bought. It reads\writes CD's fine but not DVDs. I have read the FAQ and scanned through the various post in this forum. It seems other have similar problems without any solutions. Has anybody reported this to LITE-ON ?
I was so fustrated I formatted my PC and started over. With nothing installed except for Nero 18.104.22.168 and Windows 2000, I was able to burn my first DVD in a while. However, once I started loading the countless Microsoft patches and SP4 it went back to only reading CDs.
I have updated the firmware to FSOK. I tried ritek, I also tried Taiyo Yuden. I am attaching the Nero Info tool.
Do I need to get a new burner ? Any suggestions would be helpful.