I have the 411S. it used to work great, but recently when playing movies in the drive (brand new) it skips and stutters. this is with any movie i put in it.
when i burn a dvd it won't let me burn any faster than 2.4X... then, the burnt movies play like crap in any player i put them in. i am using prodisc dvd+r and have not had any trouble with them in the past.
also, when i try to use the bitsetting utility it says it can't find the drive! i have FSOK firmware... any suggestions?