I am very very very annoyed.
I came here the first time I needed support for this drive and ended up RMAing it back to newegg. I appreciate the help then, now I require it again.
Currently, the drive doesn't read CDs or DVDs, and I've checked the connections.
Let me start off with what I've done today, I've upgraded my processor and added a sound card today. I don't recall having used the drive any today. I wanted to reinstall windows, so with my order I also purchased some DVD-RWs. Tonight I decide I'll go ahead and start with some things, first thing is my music. Everything looks fine, I use Nero 188.8.131.52 to do the burn, it starts what appears to be burning the files, I leave the comp alone, watch some star trek, come back files are finished burning. I didn't bother seeing if they were actually on the DVD. **edit I put that DVD back in and there were no files on it, yet Nero didn't report any problems with it.
I decided to start up the next burn of files and it keeps saying it can't find a DVD, so I try a few different ones thinking maybe that ones just screwed up, nothing works. I tried putting in a game DVD, that doesn't work. I've taken the computer apart and checked the connections to be sure they're tight. I've tried putting a CD in to see if it will read, it won't.
Whatever information you need let me know.
I am EXTREMELY annoyed. I have burnt one CD on this ever, and have basically used it as a DVD drive. I just need to burn a few disks and it screws up. I hope I was able to provide some accurate and helpful information.