[QUOTE=Symm;2055908]Ok. I’ve managed to get the disc out. I tried the methods in listed in this post
The electronic procedure just made the machine freeze up.
The manual procedure wouldn’t work as there appeared to be something plastic blocking the mechanism.
I finally bit the bullet and opened the machine up. After removing the cover (9 screws) the HDD (4 screws) to get the faceplate (3 screws) the dvd drive (4 screws). Gently easing the faceplate and DVD drive out I find a plastic coated sticker covering the release mechanism.:a
Ripped the sticker off, slid the mechanism to the right and hey presto out pops the tray.
I’m fairly sure that I could have just pushed a screwdriver through the sticker and released the tray that way. But of course not knowing what was there meant I had to pull the machine apart to see what it was.
So if you have DVD that wont eject and find something white covering the hole where the mechanism is, it’s a fairly safe bet that you can carefully ripped through it to get to the release mechanism.
I’m posting this just in case someone else finds the same problem I did and doesn’t feel they need to spend money on a service just to get a disc out.
THANK YOU I had the same problem and while i was poking around for the release, made a hole in this “paper” area shaped like a lozenge directly underneath the drive then found your post so ripped it out all together and there was the release lever. YOU ARE AWESOME THANKS FOR SHARING THAT INFO!! I was already trying to work out how i was going to unscrew the case…