icon greying out

it worked great, i registered and bought a key, it worked, but now the icon grey’s out and doesn’t recognize drives, i get straight 0’s. using an nec1300a and clone dvd.

uninstall, reboot, re-install, reboot.

sorry, forgot to say i’ve done that.

You will have to get in touch with SlySoft (you need your serial to ask for tech support) they should be able to help you, if it was working before you bought it there is no reason it should stop working just because you put a legitemate reg key into it.

done, thanks. just trying to follow proper protocol as per their website. i searched the boards, asked, now i’ve submitted a help request. i’ll post back with what they find. to help the next person.