I picked up my first burner this week, the 1620, and it is having extreme issues reading DVD’s when I put them in. I am assuming I will be bringing it back for a swap but wanted to toss the issue here in case I am missing something stupid.
These are original dvd’s it is failing to recognize, not burns. Jurassic Park 1 and 2, Van Helsing (recognized it after insert number 20ish, but then refused to play it), and Day After Tomorrow played without trouble after inserting it about 5 times. This is out of 10 dvd’s I’ve tried to watch on it so far .
When it fails to recognize it I mean it flat out thinks there is no DVD in it, gives me the ‘insert disk’ in XP. Updated to the latest firmware with no change.
So far anything I have backed up has worked great though, files or movies. It’s like the read laser is flakey.