Easy Weasel, I was just pointing out that some people still want movies that way. I'm on your side. But some people have only ever experienced movies in 3/4 pan and scan, and feel cheated when watching widescreen. Some people have very small TVs and letterboxing becomes unwatchable...
Also, she was holding VHS movies - not DVDs.
As far as DVD2ONE goes there is no need for any sort of crop support.
I was just enjoying a bit of a giggle over the whole thing, the fact that people (like my mother for one who very much understands the difference) prefer to see movies on a 3/4 TV in pan and scan.