On the subject of resurrecting a dead thread:
I have a 12/10/32S that is giving me problems. Although it has been working fine, it has suddenly developed a read error – the CD-RW won’t read ANY disc that I put into it. The second light on the display (Disc Read) remains on at all times. Whenever I put a CD into the drive, I get a drive not ready error. This happens regardless of whether I am using a commercial CD-ROM, a music CD, a CD-R disc with information on it, or a blank CD-R. No matter what, the drive won’t recognize an inserted disc.
I remember seeing a bug report on the Plextor site that referenced drive lockups when the eject button is pressed during a disc read under Windows 2000. I think that this may be what killed my drive.
I’ve tried using the standard troubleshooting techniques, such as cable swaps, SCSI-adapter swaps, etc. The problem is not adapter related, as Windows reports that the drive is successfully installed, other drives work on the cable, and the problem follows the Plextor drive when cables are swapped. Adaptec’s utilities also tell me that all of the SCSI devices are properly enabled, without address conflicts or termination problems. The problem is that the drive just won’t recognize a disc. I’ve even tried the latest Plextor firmware upgrade that is supposed to fix this problem, but no joy.
Does anyone have an idea about how to approach the problem? I realize that the drive is a bit slow by today’s standards, but I would really like to take advantage of the CD-RESQ software that generates bootable CD backups. Unfortunately, the software will ONLY work with this drive. That’s the only reason that I’ve kept the drive.
On a related note, does anyone know how to utilize the TEST MODE for Plextor drives? I’ve scoured the Web, and I haven’t been able to find anything about diagnostics for the Plextor drives.