I've been using veritas recordnow 4.6 in a stable environment and it was able to see both my burners, a nec 1300a and a benq 1620. Now it only sees the NEC. Other apps and windows (my computer) see both and I can access the files on a dvd in the BENQ. what gives?
I don't want to reinstall recordnow if I can avoid it (just a preference for not installing and reinstalling things that lead to more problems)
am using px engine 5.07 + the .dll update from the long thread. was working great for a few weeks after that.
a reboot didn't help.