[QUOTE=Kerry56;2683301]Look in ImgBurn and post the log file of the failed burn.
To do this open ImgBurn, click on Help, then ImgBurn logs.
ImgBurn should also be able to tell you the exact model of drive you have and the current firmware. In this picture, I am in Write Mode within ImgBurn. On the right side at the top, you’ll see that I have a Pioneer 207M model drive and the firmware is 1.30.
Unfortunately, Acer’s site is horrible for finding firmware updates. You may not be able to get one from them, unless someone chips in with some help, as I didn’t see a way just using your notebook model number.
ImgBurn might be able to locate a new firmware for you. Go to Tools–>Drive–>Check for firmware updates. This can be a little dangerous though, as laptop drives often times have proprietary firmware issued by the manufacturer of the laptop, not the drive manufacturer.[/QUOTE]
; //****************************************\\
; ImgBurn Version 2.5.7.0 - Log
; Thursday, 04 April 2013, 07:47:04
; [\\****************************************//](file://\\****************************************//)
;
;
I 23:48:32 ImgBurn Version 2.5.7.0 started!
I 23:48:32 Microsoft Windows 7 Home Premium x64 Edition (6.1, Build 7601 : Service Pack 1)
I 23:48:32 Total Physical Memory: 8,051,468 KB - Available: 6,011,804 KB
I 23:48:32 Initialising SPTI...
I 23:48:32 Searching for SCSI / ATAPI devices...
I 23:48:35 -> Drive 1 - Info: HL-DT-ST DVDRAM GU10N AP04 (D:) (SATA)
I 23:48:35 Found 1 DVD±RW/RAM!
I 01:15:47 Operation Started!
I 01:15:47 Building Image Tree...
I 01:16:01 Checking Directory Depth...
I 01:16:01 Calculating Totals...
I 01:16:02 Preparing Image...
I 01:16:02 Checking Path Length...
I 01:16:02 Contents: 9 Files, 2 Folders
I 01:16:02 Content Type: DVD Video
I 01:16:02 Data Type: MODE1/2048
I 01:16:02 File System(s): ISO9660, UDF (1.02)
I 01:16:02 Volume Label: DVD_0
I 01:16:02 IFO/BUP 32K Padding: Enabled
I 01:16:02 Region Code: 1, 2, 3, 4, 5, 6, 7, 8
I 01:16:02 TV System: NTSC
I 01:16:02 Size: 4,636,907,520 bytes
I 01:16:02 Sectors: 2,264,115
I 01:16:02 Image Size: 4,637,523,968 bytes
I 01:16:02 Image Sectors: 2,264,416
I 01:16:07 Operation Successfully Completed! - Duration: 00:00:19
I 01:16:07 Operation Started!
I 01:16:07 Image Contents: 9 Files, 2 Folders
I 01:16:07 Image Sectors: 2,264,416 (MODE1/2048)
I 01:16:07 Image Size: 4,637,523,968 bytes
I 01:16:07 Image Single Layer Profile: DVD-R/RW (Media Capacity: 2,297,888)
I 01:16:07 Image Volume Identifier: DVD_0
I 01:16:07 Image Volume Set Identifier: 428409F700228D5A
I 01:16:07 Image Application Identifier: IMGBURN V2.5.7.0 - THE ULTIMATE IMAGE BURNER!
I 01:16:07 Image Implementation Identifier: ImgBurn
I 01:16:07 Image File System(s): ISO9660, UDF (1.02)
I 01:16:07 Destination File: C:\Users\PETER\AppData\Local\Microsoft\Windows\Burn\Burn\DVD_0.ISO
I 01:16:07 Destination Free Space: 76,288,761,856 Bytes (74,500,744.00 KB) (72,754.63 MB) (71.05 GB)
I 01:16:07 Destination File System: NTFS
I 01:16:07 File Splitting: Auto
I 01:16:07 Writing Image...
I 01:18:29 Operation Successfully Completed! - Duration: 00:02:22
I 01:18:29 Average Write Rate: 31,893 KB/s (23.0x) - Maximum Write Rate: 59,551 KB/s (43.0x)
I 01:18:57 Operation Started!
I 01:18:57 Building Image Tree...
I 01:18:57 Checking Directory Depth...
I 01:18:57 Calculating Totals...
I 01:18:57 Preparing Image...
I 01:18:57 Checking Path Length...
I 01:18:57 Contents: 9 Files, 2 Folders
I 01:18:57 Content Type: DVD Video
I 01:18:57 Data Type: MODE1/2048
I 01:18:57 File System(s): ISO9660, UDF (1.02)
I 01:18:57 Volume Label: [Not Configured]
I 01:18:57 IFO/BUP 32K Padding: Enabled
I 01:18:57 Region Code: 1, 2, 3, 4, 5, 6, 7, 8
I 01:18:57 TV System: NTSC
I 01:18:57 Size: 4,636,907,520 bytes
I 01:18:57 Sectors: 2,264,115
I 01:18:57 Image Size: 4,637,523,968 bytes
I 01:18:57 Image Sectors: 2,264,416
I 01:18:57 Operation Successfully Completed! - Duration: 00:00:00
I 01:22:29 Operation Started!
I 01:22:29 Source File: C:\Users\PETER\AppData\Local\Microsoft\Windows\Burn\Burn\DVD_0.ISO
I 01:22:29 Source File Sectors: 2,264,416 (MODE1/2048)
I 01:22:29 Source File Size: 4,637,523,968 bytes
I 01:22:29 Source File Volume Identifier: DVD_0
I 01:22:29 Source File Volume Set Identifier: 428409F700228D5A
I 01:22:29 Source File Application Identifier: IMGBURN V2.5.7.0 - THE ULTIMATE IMAGE BURNER!
I 01:22:29 Source File Implementation Identifier: ImgBurn
I 01:22:29 Source File File System(s): ISO9660, UDF (1.02)
I 01:22:29 Destination Device: [1:0:0] HL-DT-ST DVDRAM GU10N AP04 (D:) (SATA)
I 01:22:29 Destination Media Type: DVD+R (Disc ID: CMC MAG-M01-00)
I 01:22:29 Destination Media Supported Write Speeds: 4x, 8x
I 01:22:29 Destination Media Sectors: 2,295,104
I 01:22:29 Write Mode: DVD
I 01:22:29 Write Type: DAO
I 01:22:29 Write Speed: MAX
I 01:22:29 DVD+R Reserve Track: No
I 01:22:29 Link Size: Auto
I 01:22:29 Lock Volume: Yes
I 01:22:29 Test Mode: No
I 01:22:29 OPC: No
I 01:22:29 BURN-Proof: Enabled
I 01:22:29 Write Speed Successfully Set! - Effective: 11,092 KB/s (8x)
I 01:22:29 Book Type Setting: N/A (Reason: Invalid Command Operation Code)
I 01:22:30 Filling Buffer... (80 MB)
I 01:22:32 Writing LeadIn...
W 01:22:50 Failed to Write Sectors 224 - 255 - Reason: Write Error
W 01:22:50 Retrying (1 of 20)...
W 01:22:50 Retry Failed - Reason: Write Error
W 01:22:50 Retrying (2 of 20)...
W 01:22:50 Retry Failed - Reason: Invalid Address For Write
W 01:22:50 Retrying (3 of 20)...
W 01:22:50 Retry Failed - Reason: Invalid Address For Write
W 01:22:50 Retrying (4 of 20)...
W 01:22:50 Retry Failed - Reason: Invalid Address For Write
W 01:22:50 Retrying (5 of 20)...
W 01:22:50 Retry Failed - Reason: Invalid Address For Write
W 01:22:50 Retrying (6 of 20)...
W 01:22:50 Retry Failed - Reason: Invalid Address For Write
W 01:22:50 Retrying (7 of 20)...
W 01:22:50 Retry Failed - Reason: Invalid Address For Write
W 01:22:50 Retrying (8 of 20)...
W 01:22:50 Retry Failed - Reason: Invalid Address For Write
W 01:22:50 Retrying (9 of 20)...
W 01:22:50 Retry Failed - Reason: Invalid Address For Write
W 01:22:50 Retrying (10 of 20)...
W 01:22:50 Retry Failed - Reason: Invalid Address For Write
W 01:22:50 Retrying (11 of 20)...
W 01:22:50 Retry Failed - Reason: Invalid Address For Write
W 01:22:50 Retrying (12 of 20)...
W 01:22:50 Retry Failed - Reason: Invalid Address For Write
W 01:22:50 Retrying (13 of 20)...
W 01:22:50 Retry Failed - Reason: Invalid Address For Write
W 01:22:50 Retrying (14 of 20)...
W 01:22:50 Retry Failed - Reason: Invalid Address For Write
W 01:22:50 Retrying (15 of 20)...
W 01:22:50 Retry Failed - Reason: Invalid Address For Write
W 01:22:50 Retrying (16 of 20)...
W 01:22:50 Retry Failed - Reason: Invalid Address For Write
W 01:22:50 Retrying (17 of 20)...
W 01:22:50 Retry Failed - Reason: Invalid Address For Write
W 01:22:50 Retrying (18 of 20)...
W 01:22:50 Retry Failed - Reason: Invalid Address For Write
W 01:22:50 Retrying (19 of 20)...
W 01:22:50 Retry Failed - Reason: Invalid Address For Write
W 01:22:50 Retrying (20 of 20)...
W 01:22:50 Retry Failed - Reason: Invalid Address For Write
W 01:23:02 Retrying (21)...
W 01:23:02 Retry Failed - Reason: Invalid Address For Write
W 01:23:03 Retrying (22)...
W 01:23:03 Retry Failed - Reason: Invalid Address For Write
E 01:23:04 Failed to Write Sectors 224 - 255 - Reason: Write Error
E 01:23:04 Next Writable Address: 0
I 01:23:04 Synchronising Cache...
W 01:23:05 Potential 'WaitImmediateIO' Deferred Error - (0/3) - Write Error
W 01:23:05 Synchronise Cache Failed! - Reason: Write Error
W 01:23:09 Retrying (1)...
W 01:23:10 Potential 'WaitImmediateIO' Deferred Error - (0/3) - Write Error
W 01:23:13 Retrying (2)...
W 01:23:14 Potential 'WaitImmediateIO' Deferred Error - (0/3) - Write Error
I 01:23:24 Closing Track...
I 01:23:29 Finalising Disc...
E 01:23:43 Failed to Write Image!
E 01:23:44 Operation Failed! - Duration: 00:01:14
I 01:23:44 Average Write Rate: 0 KB/s (0.0x) - Maximum Write Rate: 0 KB/s (0.0x)
I 07:47:04 Close Request Acknowledged