This is directed to maybe Shannon or anyone possibly affilliated with the 1 Click DVD Copy company. I have purchased two (downloaded copies) of this pretty good software in the past few years - the latest purchased download was earlier this year. In a nutshell I was experiencing a lot of issues with my Dell 9100 Dimension so even though it was not a terribly old PC I went ahead and bit the bullet for a replacement from Dell which they call an XPS 630 with the XP Pro O/S. Somehow or another I failed to save what info I had regarding 1 Click DVD Copy Pro so I no longer can use the software unless I purchase another copy. As much as I enjoy the program with todays economy being what it is I need to apply my limited funds to other priorities. So the question is: Do they keep records of such purchases so that they may find it justified to grant me gratis copy? Thanks for whatever help anyone can render.
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