Can anyone help? Recently our CD drive just stopped working. You can insert a CD/dvd but it wont play it. When i installed an external drive we had the same problem. I have had a look at the properties under the device manager and the error i see states “Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)” I have uninstalled the drivers and reinstalled and it still doesnt work
Any help is gratefully recieved!