LG GWA-4166B will not recognize DVD

rocks911

Ugh, I'm about to throw this PC out the window!

For some really stupid reason I updated my firmware for my LG GWA-4166B drive (at least I think it's an LG, the full name is HL-DT-ST GWA-4166B. An LG right?)

Anywho, it no longer recognizes my blank Tayio DVD's. I installed according to HP's web site just as instructed and have been trying to fix this for the last 4 hours. I tried to roll back the driver but that is not an option, as in it says that no previous versions are saved.

What to do?

Please be patient with me and don't bust on me too bad, I'm not really knowledgable about computers.

By the way the drive worked fine with zero problems over the course of about 150 burns, flawless.

Help!

geno888

The drive is indeed a LG.

Is this problem only with these TY discs or also with any DVD disc? Is the drive able to read discs (both pressed and burned media)?

To check if the drive is not more able to recognize discs, you can do a simple test. Run cd-dvd speed (download latest version here), insert a disc on the drive and finally select the "disc info" tab. Can you see disc features?

rocks911

I don't own any other disks, all Ty.

The drive can read both pressed and burned.

The CD Speed version I'm using is 4.1.0.0 and it does show the disk type as blank and the length as 4.38 GB as it should.

geno888

Sorry, I'm not sure to understand

If the drive recognize correctly discs, then what is the problem?

rocks911

Also,

I updated the firmware just as outlined at the HP web site and rebooted the computer. Once Windows started a "new hardware found" icon appeared in the tray. That seems odd to me is that the way it's supposed to work?

Also when I put a blank disk in the drive a dialog box appears asking "what do you want Windows to do" and the only options are
1. Create a CD or DVD using CopytoDVD
(which is what I used to burn the firmware to a CD as outlined on the HP site)

or

2. Take no action

Whats that all about?

kg_evilboy

That's normal after firmware upgrades.
That's just Windows acting up. Just ignore it and take no action and burn as usual with your usual burning apps which you can start with the start menu or other ways.
If it can read and write your discs well then it's all ok.

EDIT: You burned the firmware to a CD? Then it had no effect on the drive...

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rocks911

Geno,

Right you are, obviously it does recognize it, I didn't think to use CD-speed. My problem is in trying to actually burn a DVD using CopytoDVD, when I insert a blank and open CopytoDVD and begin the process the CopytoDVD program gives me the please insert blank media message so I guess it's a problem with the CopytoDVD program not "seeing" the media.

Please be patient as I'm quite the newbie and this is way over my head, cripes I just want to get back to burning DVD's. Yeah easier said than done.

geno888

No problem

To exclude a damaged drive, and to be sure that it's only a software issue, try to create an ISO file and then run a burn test with cd-dvd speed ("create disc" tab), or with ImgBurn

rocks911

KG,

Yeah I burned it to a CD, that's the process that updating the DVD entailed as managed by HP. It walked me through the process, although it didn't go exactly as the web site indicated it would. Go figure.

I had to wonder if it updated because when I went through Device Manager it still showed the original firmware version. I had updated firmware for various other applications through HP earlier in the day and it was just and exe file (if I remember correctly) and not this rediculous burn it to a CD then restart the computer with the CD in the drive B.S.

God why did I update!

dodecahedron

you can use CDSpeed to see what firmware version the drive is now.

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alipik

well i have the lg gsa 4166b and it was all ok , then it started not to recognize dvd-r and then not dvd+r and then no dvd at all blank or rom or else , but it can recognize cds pretty well and write to them pretty good , any suggestions?

geno888

It could be a damaged laser. If your drive is still in warranty, try to get a RMA.

rocks911

I wanted to submit an update. After updating the DVD's driver my software, CopytoDVD did not recognize the media. I installed the latest version of CopytoDVD and everything is back to working fine.

Why oh wht do I update!

Thanks for everyones suggestions and help.

alipik

if it is a damaged laser shouldot the cd function stop as well?

geno888

DVD burners have two separate lasers for CD and DVD discs. If only a laser is broken, the other can still work correctly.

air1force1

I also have a GSA 4166B that will no longer see DVD's. It will not see blank or bought DVD's any suggestions?

_chef_

Clean it or replace it.

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ItalianJob

The LG GSA-4166B is a dead product, as a LG support guy admits it (this was reported on a french forum). Mine is dead after only one year and a few burns

funkyshu

I bought a 4166b 'on sale' in July, but it never did read/write dvd's and the (7-day) warranty ran out before I realized it. I december, I bought an HP DVD840b (hoping to stay away from LG products). Of course it took me no time to realize they were the same product. At any rate the 'HP' worked fine but the other day I tried to give the 'LG' on more try. After reading some posts I tried cross-flashing my LG w/ HP's .bin file. My LG is now recognized as a DVD840 and I'm happy to say it works great!

latina227

need help i have lg gsa-4166b i need the patch rcp1 where do I get this patch

please help

mciahel

www.rpc1.org - where else?

phpnukes

Had major problems in writing content to discs buying different brands - and +

I have been using a LG GSA 2164D external dvd & CD writer and I found plumbing for Philips DVD+RW disc

Windows XP professional not able read blank media no Format disc options available on right click.

Solution downloaded ImgBurn google it

Able to format (erase disc) with easy.