HL-DT-ST, CD-ROM GCR-8240N software

HappyCamper

My DVD drive will only recognize CD's. So, I can't play DVD's on my removable CD ROM-DVD player. When I insert a DVD it doesn't even recognize it.

It says "Please insert a disk into drive F:" I also installed the latest update for the device."

I pasted the device's name below. HL-DT-ST, CD-ROM GCR-8240N


Dell wants me to re-install the encoding software. But they did not send me a link. I didn't find it on google. Do you know where this software is?

mciahel

Hi,This drive is - as said by iss name - a plain CD-ROM drive. It cannot handle DVD media at all.

Michael

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alaskasail

I have the same Drive purchased as an external drive at Amazon and it has DVD written all over it and it doesn't recognize DVD's. I'm still trying to sort
it out so any help would be appreciated.

I will report any progress.

BTW - Driver Detective sez it's "freeware", but it is not.

mciahel

Hi and Welcome!

if the drive was advertised as DVD compatible, and it does not, then return it and get a refund.

Please check Device Manager for the exact drive name. If it is "CD-ROM GCR-8240N", then it's a plain CD-ROM drive.

Michael

__________________
Mini-FAQ for Samsung DVD writers * HOWTO Flash Firmware of a Samsung (TSST) DVD writer
How to attach disc quality scans