moviejack 3 - critical error in MovieJack 3 Ripper

Hi i am new in the pc world , the following problem is every time the movie is complete (ripping) i get the following error
There has been a critical error in MovieJack 3 Ripper



A copy of this information should be sent to info@engelmann.com



Filename : C:\Program Files\MovieJack3\MJRipper.exe

Version : 3.08.006

Exception : c0000005

Address : 00429bbb

Access Type : write

Access Address : 00000000



Registers : EAX=00000058 CS=001b EIP=00429bbb EFLGS=00010246

: EBX=00000111 SS=0023 ESP=0012a660 EBP=0012a6d4

: ECX=00000001 DS=0023 ESI=0012ace4 FS=003b

: EDX=00000000 ES=0023 EDI=0012a6ec GS=0000



Stack Trace : 0042cf71 004bc718 004bb508 004ba51c

: 004bcd1b 004bca7e 004bc708 0042b776

: 004bb107 004bca12 77d12ee8 77d135e2

: 77d15de6 77d154cc 77d341cf 77d30573

: 77d13a68 77d13b37 77d15b40 77d15f87

: 004b51b3 004b53e6 004b6d03 004b6d88

: 77d13a68 77d13b37 77d13d91 77d13df7

: 77d30d5e 004b868f 004b6a33 ffde92e8

if somwane can help me , i am really a newbie , thanks

jay69 i'd advise you to read our forum rules, as crossposting is not allowed.

This thread will be closed, while the other one moved from the newbie section will stay open, as it has already some replies.