Problem:unable to burn DVD+RW discs

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General Hardware Forum Discuss, Problem:unable to burn DVD+RW discs at Computer Hardware forum; Can anyone help me. I have recently part built a 'barebones' computer supplied from Novatech: Foxconn P9657AA mobo Intel Core 2 duo E6300 processor westernDigital Sata 2 250GB hard drive Sony AW-G170A-B2 DVD writer and SamsungSH-S182D writer I have had problems burning DVD +RW's (Tried several DatawriteClassic and Ricoh 4x

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greygary (New on Forum)
Posts: 6
Posted: 26-11-2006
Can anyone help me.
I have recently part built a 'barebones' computer supplied from Novatech:
Foxconn P9657AA mobo
Intel Core 2 duo E6300 processor
westernDigital Sata 2 250GB hard drive
Sony AW-G170A-B2 DVD writer and SamsungSH-S182D writer

I have had problems burning DVD +RW's (Tried several DatawriteClassic and Ricoh 4x discs) but am able to use DVD-RAM (Panasonic), DVD-RW(Verbatim), DVD R(Verbatim), CD R and CDRW

Software used :
Windows XP Pro SP2
Nero 7

I have identical problems BOTH DVD writers :
Nero displays an error formatting the discs at the beginning of the process.
I have tried adjusting everything within the Nero software I van think of to no avail.
I do not understand why Device manager lists both drives as SCSI devices despite them being IDE and connected to IDE port on the motherboard. I do not know whether this is relevant to my DVD +RW writing problem.
I originally had just the Sony drive but got the Samsung as well in case there was problem with Sony.
If anyone could give me some advice I would be really grateful!
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Today (MyCE Staff)
Posts: 15,596
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jbv (CDFreaks Resident)
Posts: 1,047
Posted: 26-11-2006
Quote:
I do not understand why Device manager lists both drives as SCSI devices despite them being IDE and connected to IDE port on the motherboard
Welcome to CDFreaks Forum.

Do you use IntelĀ® Application Accelerator drivers.

Use Windows native IDE drivers.
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greygary (New on Forum)
Posts: 6
Posted: 27-11-2006
Thank you JBV for your advice,

Please would you tell me how I can find out the information you refer to - I have looked at device manager for the driver details for my DVD drives and the Driver file details are listed as:
Provider: Roxio
File version: 7.0.1.28
I am unsure whether these are native IDE drivers or not.

Any further advice would be gratefully received.
Many thanks
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steve b (CDFreaks Resident)
Posts: 562
Posted: 27-11-2006
It seems I had the same problem. I could burn DVD+RW that had already been burned, but I couldn't burn a new one because it couldn't be formatted.

I had no problems as long as I had the drive plugged into the motherboard. But when I plugged it into a PCI card IDE/SATA controller, I had your problem. The problem controller was a Promise SATAII 150 TX2plus controller which was designed for hard drives.

I fixed mine by plugging it back into my motherboard.


Others have had this problem also. Maybe you guys should start your own club
http://club.cdfreaks.com/showthread.php?t=197661

http://club.cdfreaks.com/showthread.php?t=197914

I think this guy had the same problem although he didn't acknowledge my post:
http://club.cdfreaks.com/showthread....69#post1558169
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jbv (CDFreaks Resident)
Posts: 1,047
Posted: 27-11-2006
You should look for the IDE controller.

I use a NVidia motherboard.
Attached Images
File Type: png CD DVD drivers.PNG (24.7 KB, 83 views)
File Type: png IDE Kanal driver.PNG (23.1 KB, 80 views)
_chef_'s Avatar
_chef_ (MyCE Resident)
Posts: 27,390
Posted: 27-11-2006
Format them using dvdinfopro or imgburn, Nero is buggy.
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steve b (CDFreaks Resident)
Posts: 562
Posted: 27-11-2006
Quote:
Originally Posted by greygary
I do not understand why Device manager lists both drives as SCSI devices despite them being IDE and connected to IDE port on the motherboard.
This is normal. Deep within the bowels of NT there are numerous references to SCSI that are the result of the fact that NT was originally developed on computers that used SCSI. XP is actually NT, and these SCSI references linger on.
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greygary (New on Forum)
Posts: 6
Posted: 27-11-2006
Thank you everyone.
I have learned that its OK for my drives to be listed as SCSI. I tried formatting using DVDinfopro which seems to finish even on full format within a few seconds, and claim that no errors occured. However, Nero will still not let me write to the DVD+RW's (error formatting).
JBV - I looked at the drivers again and I have the same microsoft version as for your Philips device.
I really appreciate everyones advice but have not made any progress to solving the problem.
steve b - unfortunately my IDE cable is already plugged directly into the motherboard (there is only one PIDE connector) so I do not have any options here.
I have copied part of the Nero log where things start to go wrong in the formatting of the DVD+RW in the hope that someone may be able to decipher the information. I notice it refers to Sense key 0x05 illegal request and wonder if this significant:

7:50:44 PM #18 Phase 98 File dlgbrnst.cpp, Line 1746
Start formatting disc before burning

7:50:44 PM #19 SPTI -1065 File SCSIPassThrough.cpp, Line 293
D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1065)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x20
Sense Qual: 0x00
CDB Data: 0x04 11 00 00 00 00 00 00 00 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
Buffer x049ec000: Len xc
0x00 82 00 08 00 23 05 40 98 00 00 00

7:50:44 PM #20 Phase 101 File dlgbrnst.cpp, Line 1746
Formatting disc failed

7:50:44 PM #21 Text 0 File DVDPlusRW.cpp, Line 662
Start write address at LBA 0
DVD high compatibility mode: Yes

7:50:44 PM #22 CDR -1065 File ThreadedTransferInterface.cpp, Line 1780
Invalid command
D: TSSTcorp CD/DVDW SH-S182D

7:50:44 PM #23 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1780
Could not perform start of Disc-at-once

7:50:44 PM #24 Phase 38 File dlgbrnst.cpp, Line 1746
Burn process failed at 4x (5,540 KB/s)

7:50:44 PM #25 Text 0 File Cdrdrv.cpp, Line 10459
DriveLocker: UnLockVolume completed

7:50:44 PM #26 Text 0 File SCSIPassThrough.cpp, Line 583
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

Thanks for the advice so far but please keep it coming!
cheers
imkidd57's Avatar
imkidd57 (Senior Moderator & Editor)
Posts: 8,618
Posted: 27-11-2006
@greygary: that is quite useful and it looks like whichever burner you are using does not recognise the media inserted, and attempts but fails to write to it at 4x.

However, it would be good if you could post the whole log file - there may be something wrong with your IDE controller installation, and we don't know which drive was responsible for this error: this information is contained elsewhere in the log.

If you post the whole log file please add "[ c o d e ]" and "[ / c o d e ]" character string (but missing out all the spaces) before and after the text. This will format it in a scrollable window...
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greygary (New on Forum)
Posts: 6
Posted: 27-11-2006
Thanks imkidd57.

Here is the whole log: (I hope the scrollable window works!)

Code:
Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM 

NT-SPTI used
 Nero Version: 7.5.7.0
Internal Version: 7, 5, 7, 0

Recorder:             <TSSTcorp CD/DVDW SH-S182D>Version: SB03 - HA 1 TA 0 - 7.5.7.0
 Adapter driver:      <IDE>                     HA 1
 Drive buffer  :      2048kB
 Bus Type      :      default (0) -> ATAPI, detected: ?
CD-ROM:               <TSSTcorp CD/DVDW SH-S182D>Version: SB03 - HA 1 TA 0 - 7.5.7.0
 Adapter driver:      <IDE>                     HA 1

=== Scsi-Device-Map ===
DiskPeripheral       : WDC WD2500KS-00MJB0              atapi Port 0 ID 0  DMA: On 
CdRomPeripheral      : TSSTcorpCD/DVDW SH-S182DSB03     JRAID Port 4 ID 0  DMA: Off
CdRomPeripheral      : SONY    DVD RW AW-G170A 1.71     JRAID Port 4 ID 1  DMA: Off

=== CDRom-Device-Map ===
TSSTcorp CD/DVDW SH-S182D  D:   CDRom0
SONY DVD RW AW-G170A       F:   CDRom1
=======================

AutoRun : 1
Excluded drive IDs: 
WriteBufferSize: 83886080 (0) Byte
BUFE           : 0
Physical memory     : 1022MB (1046952kB)
Free physical memory: 620MB (635236kB)
Memory in use       : 39 %
Uncached PFiles: 0x0
Use Inquiry    : 1
Global Bus Type: default (0)
Check supported media : Disabled (0) 

27.11.2006
ISO compilation
7:50:43 PM	#1 Text 0 File SCSIPassThrough.cpp, Line 583
	LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
	
7:50:43 PM	#2 Text 0 File Isodoc.cpp, Line 6508
	Iso document burn settings
	------------------------------------------
	Determine maximum speed : FALSE
	Simulate                : FALSE
	Write                   : TRUE
	Finalize CD             : TRUE
	Multisession            : FALSE
	Burning mode            : DAO
	Mode                    : 1
	ISO Level               : 2 (Max. of 31 chars)
	Character set           : ISO 9660
	Joliet                  : TRUE
	Allow pathdepth more than 8 directories : TRUE
	Allow more than 255 characters in path  : TRUE
	Write ISO9660 ;1 file extensions        : TRUE
	
7:50:43 PM	#3 ISO9660GEN -11 File Geniso.cpp, Line 3313
	First writeable address = 0 (0x00000000)
	
7:50:43 PM	#4 Text 0 File Burncd.cpp, Line 3435
	Turn on Disc-At-Once, using DVD media
	
7:50:44 PM	#5 Text 0 File DlgWaitCD.cpp, Line 301
	Last possible write address on media:  2295103 (510:01.28, 4482MB)
	Last address to be written:                607 (  0:08.07,    1MB)
	
7:50:44 PM	#6 Text 0 File DlgWaitCD.cpp, Line 313
	Write in overburning mode: NO (enabled: CD)
	
7:50:44 PM	#7 Text 0 File DlgWaitCD.cpp, Line 2863
	Recorder: TSSTcorp CD/DVDW SH-S182D, Media type: DVD+RW
	 Disc Manufacturer ID: MKM, Media Type ID: A02, Product revision number: 0
	 Disc Application Code: 0, Extended Information Indicators: 1
	
7:50:44 PM	#8 Text 0 File DlgWaitCD.cpp, Line 485
	>>> Protocol of DlgWaitCD activities: <<<
	=========================================
	
7:50:44 PM	#9 Text 0 File ThreadedTransferInterface.cpp, Line 820
	Setup items (after recorder preparation)
	 0: TRM_DATA_MODE1 ()
	    2 indices, index0 (150) not provided
	    original disc pos #0 + 608 (608) = #608/0:8.8
	    relocatable, disc pos for caching/writing not required/ required, no patch infos
	    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 608 blocks [Main]
	--------------------------------------------------------------
	
7:50:44 PM	#10 Text 0 File ThreadedTransferInterface.cpp, Line 1033
	Prepare recorder [TSSTcorp CD/DVDW SH-S182D] for write in CUE-sheet-DAO
	DAO infos:
	==========
	 MCN: ""
	 TOCType: 0x00; Session Closed, disc fixated
	 Tracks 1 to 1:                                  Idx 0         Idx 1      Next Trk
	   1: TRM_DATA_MODE1, 2048/0x00, FilePos             0             0       1245184, ISRC ""
	DAO layout:
	===========
	 ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
	        0 |  lead-in |   0 |    0x41 |        0 |        0 | 0x00
	        0 |        1 |   0 |    0x41 |      608 |        0 | 0x00
	        0 |        1 |   1 |    0x41 |      608 |        0 | 0x00
	      608 | lead-out |   1 |    0x41 |        0 |        0 | 0x00
	
7:50:44 PM	#11 Text 0 File SCSIPassThrough.cpp, Line 41
	SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME
	
7:50:44 PM	#12 Phase 36 File dlgbrnst.cpp, Line 1746
	Burn process started at 4x (5,540 KB/s)
	
7:50:44 PM	#13 Text 0 File ThreadedTransferInterface.cpp, Line 2730
	Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
	
7:50:44 PM	#14 Text 0 File Cdrdrv.cpp, Line 9234
	---- DVD Structure: Physical Format Information (00h) ----
	Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
	 Book Type: DVD+RW (9), Part Version: 1.1x (2)
	 Disc Size: 120 mm,      Maximum Rate: <not specified> (F h)
	 Number of Layers: 1,    Track Path: Parallel Track Path (PTP),  Layer Type: re-writable
	 Linear Density:         0,267 um/bit,  Track Density:  0,74 um/track
	 Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
	 End Physical Sector Number of Data Area:      26053F h
	 End Sector Number in Layer 0:                 0 h (LBN: FFFD0000 h, 4193920 MB)
	 Data in Burst Cutting Area (BCA) does not exist
	  Disc Application Code: 0 / 0 h
	  Extended Information indicators: 1 h
	  Disc Manufacturer ID: MKM.....
	  Media type ID: A02
	  Product revision number: 0
	  Number of Physical format information bytes in use in ADIP up to byte 63: 57
	 Media Specific [16..63]:
	    00 00 01 4D 4B 4D 00 00 - 00 00 00 41 30 32 00 39    ...MKM.....A02.9
	    23 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    #...............
	    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
	
7:50:44 PM	#15 Text 0 File Cdrdrv.cpp, Line 9234
	---- DVD Structure: Physical Format Information (00h) ----
	Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
	 Book Type: DVD+RW (9), Part Version: 1.1x (2)
	 Disc Size: 120 mm,      Maximum Rate: <not specified> (F h)
	 Number of Layers: 1,    Track Path: Parallel Track Path (PTP),  Layer Type: re-writable
	 Linear Density:         0,267 um/bit,  Track Density:  0,74 um/track
	 Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
	 End Physical Sector Number of Data Area:      26053F h
	 End Sector Number in Layer 0:                 0 h (LBN: FFFD0000 h, 4193920 MB)
	 Data in Burst Cutting Area (BCA) does not exist
	  Disc Application Code: 0 / 0 h
	  Extended Information indicators: 1 h
	  Disc Manufacturer ID: MKM.....
	  Media type ID: A02
	  Product revision number: 0
	  Number of Physical format information bytes in use in ADIP up to byte 63: 57
	 Media Specific [16..63]:
	    00 00 01 4D 4B 4D 00 00 - 00 00 00 41 30 32 00 39    ...MKM.....A02.9
	    23 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    #...............
	    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
	
7:50:44 PM	#16 Text 0 File Cdrdrv.cpp, Line 9234
	---- DVD Structure: Physical Format Information (00h) ----
	Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
	 Book Type: DVD+RW (9), Part Version: 1.1x (2)
	 Disc Size: 120 mm,      Maximum Rate: <not specified> (F h)
	 Number of Layers: 1,    Track Path: Parallel Track Path (PTP),  Layer Type: re-writable
	 Linear Density:         0,267 um/bit,  Track Density:  0,74 um/track
	 Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
	 End Physical Sector Number of Data Area:      26053F h
	 End Sector Number in Layer 0:                 0 h (LBN: FFFD0000 h, 4193920 MB)
	 Data in Burst Cutting Area (BCA) does not exist
	  Disc Application Code: 0 / 0 h
	  Extended Information indicators: 1 h
	  Disc Manufacturer ID: MKM.....
	  Media type ID: A02
	  Product revision number: 0
	  Number of Physical format information bytes in use in ADIP up to byte 63: 57
	 Media Specific [16..63]:
	    00 00 01 4D 4B 4D 00 00 - 00 00 00 41 30 32 00 39    ...MKM.....A02.9
	    23 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    #...............
	    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00    ................
	
7:50:44 PM	#17 Text 0 File DVDR.cpp, Line 8010
	Drive: TSSTcorp CD/DVDW SH-S182D
	Book Type request [TSST]: Physical disc type
	
7:50:44 PM	#18 Phase 98 File dlgbrnst.cpp, Line 1746
	Start formatting disc before burning
	
7:50:44 PM	#19 SPTI -1065 File SCSIPassThrough.cpp, Line 293
	D: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1065)
	Sense Key:  0x05 (KEY_ILLEGAL_REQUEST)
	Sense Code: 0x20
	Sense Qual: 0x00
	CDB Data:   0x04 11 00 00 00 00 00 00 00 00 00 00 
	Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20 
	Buffer x049ec000: Len xc
	0x00 82 00 08 00 23 05 40 98 00 00 00 
	
7:50:44 PM	#20 Phase 101 File dlgbrnst.cpp, Line 1746
	Formatting disc failed
	
7:50:44 PM	#21 Text 0 File DVDPlusRW.cpp, Line 662
	Start write address at LBA 0
	DVD high compatibility mode: Yes
	
7:50:44 PM	#22 CDR -1065 File ThreadedTransferInterface.cpp, Line 1780
	Invalid command
	D: TSSTcorp CD/DVDW SH-S182D
	
7:50:44 PM	#23 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1780
	Could not perform start of Disc-at-once
	
7:50:44 PM	#24 Phase 38 File dlgbrnst.cpp, Line 1746
	Burn process failed at 4x (5,540 KB/s)
	
7:50:44 PM	#25 Text 0 File Cdrdrv.cpp, Line 10459
	DriveLocker: UnLockVolume completed
	
7:50:44 PM	#26 Text 0 File SCSIPassThrough.cpp, Line 583
	UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
	

Existing drivers:
File 'Drivers\CDRALW2K.SYS': Ver=7.0.1.28, size=24576 bytes, created 3/22/2004 11:58:10 AM 
File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 8/1/2006 8:48:00 PM (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
maybe this info will mean something to you - I'm really grateful for all assistance.
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jbv (CDFreaks Resident)
Posts: 1,047
Posted: 28-11-2006
Quote:
CdRomPeripheral : TSSTcorpCD/DVDW SH-S182DSB03 JRAID Port 4 ID 0 DMA: Off
CdRomPeripheral : SONY DVD RW AW-G170A 1.71 JRAID Port 4 ID 1 DMA: Off
Your motherboard seems to be using a JMICRON ide controller, that's why you get the scsi message.

Read here: http://club.cdfreaks.com/showthread....hlight=jmicron
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steve b (CDFreaks Resident)
Posts: 562
Posted: 28-11-2006
As I mentioned in my first post, this has happened to a lot of us. In my case it was the controller. I suspect that's the problem with you too. It may be the controller hardware or maybe it's the driver. If it's the driver, there may be a fix available somewhere.


I have a feeling that all or most of us with this problem have something in common. Maybe the controller. This link, which I also gave in my first post, was posted by someone with a core 2 duo. I do not have a core 2 duo, but I think you said you had one:
http://club.cdfreaks.com/showthread....05#post1592005


I was also getting the Sense Key 0x05. You can see it here in my original post:
http://club.cdfreaks.com/showthread....65#post1525465
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steve b (CDFreaks Resident)
Posts: 562
Posted: 28-11-2006
Maybe I was a bit hasty in dismissing the SCSI thing. Oh, it's fairly common to see it, but I suppose it could be a clue.

I just noticed that on my other computer that doesn't have this problem the only reference to SCSI is the Nero ImageDrive, bizarrely enough.

On the computer where I had your problem, the regular IDE ports were not shown as SCSI, but the troublesome Promise controller is shown as SCSI. I have no idea what this means though.
Attached Images
File Type: png scsi.PNG (43.3 KB, 65 views)
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fabba (New on Forum)
Posts: 5
Posted: 28-11-2006
Hi, im new to this and I got the same problem but I dont understand all this SATA, SCSI and IDE things so if u could help me in a easy way please reply
_chef_'s Avatar
_chef_ (MyCE Resident)
Posts: 27,390
Posted: 28-11-2006
SCSI or not here, it is unimportant. SCSI because SCSI command sets are used, its a history thing.

Did you test with the other tools as I suggested??
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fabba (New on Forum)
Posts: 5
Posted: 28-11-2006
I formatted them with DVDInfoPro but when I started burning with ImgBurn it had to format it again, and its stoppes att 0%
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fabba (New on Forum)
Posts: 5
Posted: 28-11-2006
I 20:18:47 ImgBurn Version 2.1.0.0 started!
I 20:18:47 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)
I 20:18:47 Initialising SPTI...
I 20:18:47 Searching for SCSI / ATAPI devices...
I 20:18:47 Found 2 DVD-ROMs and 1 DVD+RW!
I 20:18:53 Operation Started!
I 20:18:53 Device: [1:0:0] PHILIPS DVDRW416N 1.C0 (F (ATA)
I 20:18:53 Media Type: DVD+RW (Speeds: 2,4x)
I 20:18:53 Quick Erase: No
I 20:18:53 Erasing Disc...
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greygary (New on Forum)
Posts: 6
Posted: 28-11-2006
Thanks everyone. I'm not sure what to next though.
Chef - I did try using dvdinfo pro on the DVD+RW's but no joy. I tried formatting on 'full' as well as quick but in each case this software claims the operation was successful even though it only took a few seconds (I epected a few minutes wait on full). The light did not even come on the dvd drives. When I tried writing to these 'formatted' discs afterwards I still get the same error message.
I guess I need to look into ide contoller - JMicron
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greygary (New on Forum)
Posts: 6
Posted: 28-11-2006
Just noticed that in device manager I do have:
JMicron JMB36X RAID Controller version 1.6.0.1
(this is listed under SCSI and RAID controllers)
When I delve deeper into driver file details it says:
File version:5.0.3790.1

So I do have the dreaded controller referred to in other posts. I seem to be gaining information but not am not seeing a way forward, yet.
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steve b (CDFreaks Resident)
Posts: 562
Posted: 29-11-2006
If you didn't see jby's third post, he gave a link where some people got their jmicron working. In particular, one fellow fixed the DVD+RW problem by installing the latest driver from jmicron. That's the last post on the first page here:
http://club.cdfreaks.com/showthread.php?t=189057
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