HP Pavillion notebook - optical drive disappeared

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General Hardware Forum Discuss, HP Pavillion notebook - optical drive disappeared at Computer Hardware forum; My friend has an HP Pavilion ZD7058CL notebook. It's got a CD-RW/DVD-ROM combo drive (an LG GCC-4241N). I've no idea how she did it, but the CD disappeared from Windows Explorer (she's running XP Home). Windows Device Manager reported "error 39" . Deleting the device, then running XP_CD-DVD-Fix got the

eco2geek (New on Forum): Posts: 2; Posted: 12-02-2006

My friend has an HP Pavilion ZD7058CL notebook. It's got a CD-RW/DVD-ROM combo drive (an LG GCC-4241N).

I've no idea how she did it, but the CD disappeared from Windows Explorer (she's running XP Home). Windows Device Manager reported "error 39". Deleting the device, then running XP_CD-DVD-Fix got the drive back.

Now, however, it no longer automagically detects CDs or DVDs. The only way to get them mounted is to go to the drive's properties page in Device Manager, click on the Volumes tab, and click the Populate button. (Autorun, although enabled in the registry, doesn't work either.)

A gal from HP suggested I boot from a Windows XP CD and use the "repair" option.

Anyone have any suggestions on how to make the drive work properly?

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Today (MyCE Staff): Posts: 15,596

_chef_ (MyCE Resident): Posts: 27,383; Posted: 12-02-2006

Follow the HOW TO link in my sig.

__________________
'Things are now in motion that cannot be undone.' [Gandalf, LoTR]

Enable DMA with micrAp$0ft Enable DMA free at your will busTRACE => Upper/Lower Filters Util
DevCon ***HOW TO ... Delete the Upper & Lower Filters!***

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eco2geek (New on Forum): Posts: 2; Posted: 13-02-2006

The links in my post are to the Microsoft Knowledge Base article you reference in your sig, and to a piece of VBScript code that removes the "UpperFilters" and "LowerFilters" values from that particular registry key (actually, it renames them if it finds them).

In other words, that's already been done.

As I stated, the problem now is that Windows doesn't recognize that a disc is in the optical drive unless one goes to the drive's properties page in Device Manager (or to disk management in the administrative tools).

The way it ought to work is, one inserts a disc, clicks on the drive in Windows Explorer, and Explorer displays the disc's contents.

It's not doing that. That's the problem.

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_chef_ (MyCE Resident): Posts: 27,383; Posted: 13-02-2006

Then your Os installation is bugg0red.

If you expect help then please start now by using the powerful SEARCH.

....................... sick of spam? Try free Spybot and Threatfire ..........................

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