DVD stopped working; CD is working

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General Hardware Forum Discuss, DVD stopped working; CD is working at Computer Hardware forum; I'm not sure if this is where I am suppose to post this question to. I have looked around and this seems to be the place. Please let me know if it gets transferred to another forum site. Having said that...here's my problem. My CDRW is working fine. However, my

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shoelace (New on Forum)
Posts: 1
Posted: 25-10-2006
I'm not sure if this is where I am suppose to post this question to. I have looked around and this seems to be the place. Please let me know if it gets transferred to another forum site. Having said that...here's my problem. My CDRW is working fine. However, my DVD has stopped working. Nothing shows up when I click on the D drive. Sometimes it says "The DVD inserted in the drive is not recognized." I think I have used the DVD (it is not recordable) a total of 5x (if that) and have had it for 2 years in January. I use the CD part requently, but it is working fine. It is a Samsung CDRW/DVD SN-324S. I am a novice when it comes to this stuff, so please speak in very layman terms. BTW, I have downloaded and installed the upgrade to this and it is still not working. Thanks in advance for your help--Shoelace
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Today (MyCE Staff)
Posts: 15,596
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furballi (MyCE Resident)
Posts: 2,258
Posted: 25-10-2006
Could be defective drive if you have not added a conflicting software. Try the drive in another PC. Use a factory DVD movie.
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TOSHIBAer (CD Freaks Senior Member)
Posts: 394
Posted: 25-10-2006
Hi and welcome to the forum,

to verify if its faulty or not try to boot from a bootable DVD.
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BarbiGee (CD Freaks Member)
Posts: 115
Posted: 02-11-2006
I just posted about something similar on another thread.

I have a Toshiba laptop with a combo drive that had exactly the same difficulty. I was advised to clean it using some canned air and that cured the problem. I was advised NOT to use a disk cleaner.
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crossg (Retired Moderator & Reviewer)
Posts: 4,690
Posted: 02-11-2006
Hi gopher38 and welcome to CDfreaks. Crossposting is against the forum rules and creates more work for our members. Please read the forum rules before posting further. Your duplicate post has been deleted and you can continue here: Disappearing/Reappearing Media/DVD burner
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gopher38 (New on Forum)
Posts: 4
Posted: 03-11-2006
Makes sense. Sorry about that.
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