cannot start windows xp

andru · 13-07-2005

When i go to start windows xp pro i go through the memory test screen untill i get to "starting Windows" the bars start to go across indicating windows is loading then it shuts down and i get the "power saving mode" on the screen.It will then restart and then go staright to the screen that gives me the option of sarting windows normally.It will do this cycle about 5 o 6 times before windows finally starts.I have just done a full ghost image of a perfecrly good windows setup that has been working for me for the last year,i did this yesterday because of this problem and it is still there so i am putting it down to hard ware.Would a faulty hard drive cause this type of problem?

Cheers

*_chef_* · 13-07-2005

I don't think that's a hardware related thing, but you should always check the EVENT VIEWER logs!!

*pinto2* · 13-07-2005

Boot into failsafe mode (F5) and go on with troubleshooting from there.

BTW, you can ask one of moderators to delete/merge your "crossposts".

andru · 13-07-2005

Thanks for that i'll reboot and check the event viewer as i have just cleared it.
I'll get onto a mod to get my other post deleted
sorry for that but the head ache was to much this morning

Cheers

*_chef_* · 13-07-2005

Yeah man, can happen to anyone.

Let us know about the progress...

*phil_* · 13-07-2005

did you make hardware changes after that ghost image was created? if so that might be the reason it didnt work well,after you restored the image did you installed any service pack/drivers/software? if you did were they offical or beta? ,if you did installed drivers/software after you restored the image then i suggest youll re-restore the image and dont install anything new and see if works fine the way it is because some service pack/software/driver you installed might have caused the problem

is the cpu overclocked? if so it might be unstable undo it and see if it helps,if there were hardware changes after the image was created than format and reinstall fresh,but if there were no hardware changes after the image was created and cpu isnt overclocked and if using the image the way it is without installing anything new doesnt fix the problem then it might be a hardware problem,check the folowing things

a) motherboard capcitors see if there are any leaking/swalloen ones,some examples
http://www.pcstats.com/articleview.cfm?articleID=195
http://www.techimo.com/photo/showpho...7/sort/1/cat/4

b) cpu temperature & psu voltages , if windows loads fine via safe mode or regular after that cycle then use speedfan to check em http://www.almico.com/speedfan.php do a screenshot and upload it to http://www.imageshack.us and give a link however if windows cant seem to load normally then you can see em in the bios report em back here ,however i cant really comment on the temperature without knowing what cpu you have so what cpu do you have? (and i dont mean amd or intel i mean the exact model for example "athlon64 3200 venice core"

c) ram,use memtest for that http://www.memtest.org/download/1.60...+-1.60.iso.zip (burn with nero as image and of course configure bios to boot from cd)
in this post you can see the various reasons for ram errors :
http://club.cdfreaks.com/showpost.ph...25&postcount=5
when running memtest look under the "errors" tab also supposaly faulty
ram address will be displayed in a red background

d) hard drive,every hard drive manufacturer have its diagnostic software which you can find on its site

andru · 14-07-2005

i haven't made any hardware changes to the system at all.No over clocking the system has not changed.I always use the same ghost image with the same hard ware yet i have never had this type of problem.at the moment i am running the memory test on my machine.The cpu is a Amd 2000 running at 1664mhz,i think its called the barton chip.If i had a blown or bulbed out capictor would the computer start at all?Like i said it goes through a cycle of start up shut down for about 5 or 6 times then starts up normally and from then on there is no problem with the performance of it.Next thing is to get the hard drive tool from the site i have a maxtor 200gig (not sure of the model,but i'm sure all the diagnostic tools would be the same)

Cheers

andru · 14-07-2005

I did a memory check and after about 4 hours of it testing nothing was found to be wrong.Here is a image of speedfan results
[img=http://img346.imageshack.us/img346/7616/speedfan5zu.th.jpg]

cheers

*harley2ride* · 14-07-2005

I'm thinking it could possibly be a problem with the registry.

*phil_* · 14-07-2005

i never heard of a barton axp2000 its more likely a thoroughbred or palomino,anyway you should check the "automatic fan speed" for somewhat better cooling, the results aint looking good the +5v voltage is too low,i cant be sure that 67 is the cpu temperature because speedfan aint displaying it as cpu with your sensor but its very likely that it is you can check it with burnintest pro http://www.passmark.com/ftp/bitpro.exe when in click the 5th button count from leftside and check only the 2 cpu related tests and set em to 100% click ok and then click the green button to start and monitor temperature with speedfan,in your motherboard cd there should be a software that is intended to check voltages/temperature use it to be sure speedfan results are correct sometimes the motherboard manufacturer software is more accurate and if it will confirm the speedfan results then get a new psu & cpu cooling,67 isnt critical 85-90 is critical but still 67 is very high and yes motherboards can still work when having bad capacitors but of course not in a perfect way

andru · 19-07-2005

its gone way over my head now.I tought that i might have a reg problem so i decided to do a complete new reinstall of windows.I put the cd in to boot i get the message "press any key to ...." and then it just restart again next time i get a little further to windows loading the setup files then it goes again.I have tried to reinstall of the cd at east 8 times at each time at different stages it will just shut down and restart.I can hear a slight clicking noise comming from the hard drive (it i maxtor 200gig about 6 months old) could that have something to do with it? or possibly a power supply problem.I'm starting to get a little esperate with this now.

Cheers

*_chef_* · 19-07-2005

click, click, click... the bomb is ticking.
Best would be to SAVE all necessary/important stuff from the hdd to another one and RMA it.

*phil_* · 19-07-2005

sometimes i dont know why i bother as i mentioned in previous reply,your psu +5v voltage is way too low & you should think about getting better cpu cooling,as for the hdd many hdds will make a click when being turned on/off thats normal and on a hard restart they can get off & on ,only if the clicks are non-stop you should be worried

*harley2ride* · 19-07-2005

Try doing a system restore to a time before the problems started, and see if that has any effect. There are way too many variables that could cause problems like this (spyware, trojan horse, software conflict, hardware conflict, registry problem, corrupt dll). The possibilities are enormous. Try the simple fixes first, and then work from there to the harder ones.

*_chef_* · 19-07-2005

Quote:

Originally Posted by phil_

as for the hdd many hdds will make a click when being turned on/off thats normal and on a hard restart they can get off & on ,only if the clicks are non-stop you should be worried

That's true, sorry for not mentioning this.

Thanks phil_.

*phil_* · 19-07-2005

you welcome

andru · 20-07-2005

i realise what you say about the cpu cooling the reason i did not mention anything about changing that was that about 2 months ago i took the cooler off and the fan and cleaes it all.Then i put some new heat sink compund and replaced the cooler and fan. The cooler is copper (i think and about 2" square)and also the fan is a larger one than what came with the cpu.What type of voltage am i looking for on the cpu.The clicking of the hard drive is now constant and will not start at all.Just click click click and then it shuts itself down.It does that constantly.

Cheers

andru · 20-07-2005

i now have a definite diagnosis of the problem.The clicking noise was coming fro the pc speaker which was right by the hard drive,that is why i thought it was that hard drive.I removed all connections to my cd roms my 2 hard drives and everthing else and then turned on the computer connecting on thig at a time untill the clicks came back.I have now worked it out that t is my backup drive which is a seagate st380011a.i have now connected that as my master drive with no othres conncted an i am trying to run the seatools diagnostics.If i go to a quick test it will shut down the same with a full test it will go and do a system memory teat but will come back with errors on he file structure test but with no log of the problem.Is there anyway i can get my data back of this drive as it is very important to me.

*_chef_* · 20-07-2005

Could be that the Seagate has a overheating problem there, in this case it will also clicking like you described. Cool it with a fan.

andru · 21-07-2005

got it sorted now,believe it or not it was a faulty power supply.It was not putting out enough power to keep the drives going.

Thanks for all you suggestions and help.

Cheers

*phil_* · 21-07-2005

Quote:

Originally Posted by andru

believe it or not it was a faulty power supply

thats exactly what i said in one of my previous replys after you gaved out the speedfan info but did you even bother to look at it? no
some ppl are just ignorant and sometimes that makes me wonder why i even bother

andru · 23-07-2005

WOW!!!!!
what can i say to that.

If you noticed i actually thanked everyone for there help and was very gratefull.I looked back at your post and RE READ IT and yes in point "b" there was a mention of the psu but in my rush to read all the info you passed on i must have missed it.I'm sorry for that.
After all that phill i am still very gratefull that you took so much time and effort to gather all the info for me,and if thats the type of help you offer it is certainly worth you bother to carry on.

13-07-2005	#1
andru New on Forum Join Date: Apr 2002 Location: uk Posts: 28	cannot start windows xp When i go to start windows xp pro i go through the memory test screen untill i get to "starting Windows" the bars start to go across indicating windows is loading then it shuts down and i get the "power saving mode" on the screen.It will then restart and then go staright to the screen that gives me the option of sarting windows normally.It will do this cycle about 5 o 6 times before windows finally starts.I have just done a full ghost image of a perfecrly good windows setup that has been working for me for the last year,i did this yesterday because of this problem and it is still there so i am putting it down to hard ware.Would a faulty hard drive cause this type of problem? Cheers

13-07-2005	#2
_chef_ MyCE Resident Join Date: Aug 2004 Location: @FX labs .de ...playing LLAMATRON :-] Posts: 30,613	Re: cannot start windows xp I don't think that's a hardware related thing, but you should always check the EVENT VIEWER logs!! __________________ Enable DMA with micrAp$0ft Enable DMA free at your will busTRACE => Upper/Lower Filters Util DevCon *HOW TO ... Delete the Upper & Lower Filters!* If you expect help then please use the powerful SEARCH. Try ThreatFire I am looking for DVD-R for Authoring & HD DVD media. Please PM me if you can help me. Vamos Tribbles! V-a-m-o-s!!

13-07-2005	#3
pinto2 DVD Freak Join Date: Oct 2003 Location: Valhall Posts: 7,652	Re: cannot start windows xp Boot into failsafe mode (F5) and go on with troubleshooting from there. BTW, you can ask one of moderators to delete/merge your "crossposts".

13-07-2005	#4
andru New on Forum Join Date: Apr 2002 Location: uk Posts: 28	Re: cannot start windows xp Thanks for that i'll reboot and check the event viewer as i have just cleared it. I'll get onto a mod to get my other post deleted sorry for that but the head ache was to much this morning Cheers

13-07-2005	#5
_chef_ MyCE Resident Join Date: Aug 2004 Location: @FX labs .de ...playing LLAMATRON :-] Posts: 30,613	Re: cannot start windows xp Yeah man, can happen to anyone. Let us know about the progress... __________________ Enable DMA with micrAp$0ft Enable DMA free at your will busTRACE => Upper/Lower Filters Util DevCon *HOW TO ... Delete the Upper & Lower Filters!* If you expect help then please use the powerful SEARCH. Try ThreatFire I am looking for DVD-R for Authoring & HD DVD media. Please PM me if you can help me. Vamos Tribbles! V-a-m-o-s!!

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13-07-2005	#6
phil_ CDFreaks Resident Join Date: May 2005 Posts: 988	Re: cannot start windows xp did you make hardware changes after that ghost image was created? if so that might be the reason it didnt work well,after you restored the image did you installed any service pack/drivers/software? if you did were they offical or beta? ,if you did installed drivers/software after you restored the image then i suggest youll re-restore the image and dont install anything new and see if works fine the way it is because some service pack/software/driver you installed might have caused the problem is the cpu overclocked? if so it might be unstable undo it and see if it helps,if there were hardware changes after the image was created than format and reinstall fresh,but if there were no hardware changes after the image was created and cpu isnt overclocked and if using the image the way it is without installing anything new doesnt fix the problem then it might be a hardware problem,check the folowing things a) motherboard capcitors see if there are any leaking/swalloen ones,some examples http://www.pcstats.com/articleview.cfm?articleID=195 http://www.techimo.com/photo/showpho...7/sort/1/cat/4 b) cpu temperature & psu voltages , if windows loads fine via safe mode or regular after that cycle then use speedfan to check em http://www.almico.com/speedfan.php do a screenshot and upload it to http://www.imageshack.us and give a link however if windows cant seem to load normally then you can see em in the bios report em back here ,however i cant really comment on the temperature without knowing what cpu you have so what cpu do you have? (and i dont mean amd or intel i mean the exact model for example "athlon64 3200 venice core" c) ram,use memtest for that http://www.memtest.org/download/1.60...+-1.60.iso.zip (burn with nero as image and of course configure bios to boot from cd) in this post you can see the various reasons for ram errors : http://club.cdfreaks.com/showpost.ph...25&postcount=5 when running memtest look under the "errors" tab also supposaly faulty ram address will be displayed in a red background d) hard drive,every hard drive manufacturer have its diagnostic software which you can find on its site

14-07-2005	#7
andru New on Forum Join Date: Apr 2002 Location: uk Posts: 28	Re: cannot start windows xp i haven't made any hardware changes to the system at all.No over clocking the system has not changed.I always use the same ghost image with the same hard ware yet i have never had this type of problem.at the moment i am running the memory test on my machine.The cpu is a Amd 2000 running at 1664mhz,i think its called the barton chip.If i had a blown or bulbed out capictor would the computer start at all?Like i said it goes through a cycle of start up shut down for about 5 or 6 times then starts up normally and from then on there is no problem with the performance of it.Next thing is to get the hard drive tool from the site i have a maxtor 200gig (not sure of the model,but i'm sure all the diagnostic tools would be the same) Cheers

14-07-2005	#8
andru New on Forum Join Date: Apr 2002 Location: uk Posts: 28	Re: cannot start windows xp I did a memory check and after about 4 hours of it testing nothing was found to be wrong.Here is a image of speedfan results [img=http://img346.imageshack.us/img346/7616/speedfan5zu.th.jpg] cheers

14-07-2005	#9
harley2ride Video editing software expert Join Date: Nov 2004 Posts: 4,088	Re: cannot start windows xp I'm thinking it could possibly be a problem with the registry. __________________ Rob IN WIN Dragon Rider case, Asrock z68 extreme4, core I7 2600k @4.0, cm hyper 212 plus, 8gb Gskill 1600mhz cl8 memory, xfx 6870 & xfx 6850 (crossfire), Samsung pinpoint f3 1tb 7200 rpm hdd, Crucial M4 128gb SSD, wd 600gb velociraptor, 4tb NAS, win 7 pro 64bit, Samsung S203N DVD burner,LG bluray burner, LG 23" IPS236V, Klipsch Pro-Media 5.1 C2D E6550,3gb DDR2-800mhz,150gb 10000rpm raptor (R.I.P.) - replaced with 180GB Intel 330 SSD ,1TB sataII hdd,g eforce 8800 gt, Vista Ultimate, Hanspree 25" LCD ,Samsung bluray DVD reader\dvd\rw16x, Samsung S203N, ADS Pyro A/V Link,Klipsch Pro-Media 5.1 SS

14-07-2005	#10
phil_ CDFreaks Resident Join Date: May 2005 Posts: 988	Re: cannot start windows xp i never heard of a barton axp2000 its more likely a thoroughbred or palomino,anyway you should check the "automatic fan speed" for somewhat better cooling, the results aint looking good the +5v voltage is too low,i cant be sure that 67 is the cpu temperature because speedfan aint displaying it as cpu with your sensor but its very likely that it is you can check it with burnintest pro http://www.passmark.com/ftp/bitpro.exe when in click the 5th button count from leftside and check only the 2 cpu related tests and set em to 100% click ok and then click the green button to start and monitor temperature with speedfan,in your motherboard cd there should be a software that is intended to check voltages/temperature use it to be sure speedfan results are correct sometimes the motherboard manufacturer software is more accurate and if it will confirm the speedfan results then get a new psu & cpu cooling,67 isnt critical 85-90 is critical but still 67 is very high and yes motherboards can still work when having bad capacitors but of course not in a perfect way

19-07-2005	#11
andru New on Forum Join Date: Apr 2002 Location: uk Posts: 28	Re: cannot start windows xp its gone way over my head now.I tought that i might have a reg problem so i decided to do a complete new reinstall of windows.I put the cd in to boot i get the message "press any key to ...." and then it just restart again next time i get a little further to windows loading the setup files then it goes again.I have tried to reinstall of the cd at east 8 times at each time at different stages it will just shut down and restart.I can hear a slight clicking noise comming from the hard drive (it i maxtor 200gig about 6 months old) could that have something to do with it? or possibly a power supply problem.I'm starting to get a little esperate with this now. Cheers

19-07-2005	#12
_chef_ MyCE Resident Join Date: Aug 2004 Location: @FX labs .de ...playing LLAMATRON :-] Posts: 30,613	Re: cannot start windows xp click, click, click... the bomb is ticking. Best would be to SAVE all necessary/important stuff from the hdd to another one and RMA it. __________________ Enable DMA with micrAp$0ft Enable DMA free at your will busTRACE => Upper/Lower Filters Util DevCon *HOW TO ... Delete the Upper & Lower Filters!* If you expect help then please use the powerful SEARCH. Try ThreatFire I am looking for DVD-R for Authoring & HD DVD media. Please PM me if you can help me. Vamos Tribbles! V-a-m-o-s!!

19-07-2005	#13
phil_ CDFreaks Resident Join Date: May 2005 Posts: 988	Re: cannot start windows xp sometimes i dont know why i bother as i mentioned in previous reply,your psu +5v voltage is way too low & you should think about getting better cpu cooling,as for the hdd many hdds will make a click when being turned on/off thats normal and on a hard restart they can get off & on ,only if the clicks are non-stop you should be worried

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19-07-2005	#14
harley2ride Video editing software expert Join Date: Nov 2004 Posts: 4,088	Re: cannot start windows xp Try doing a system restore to a time before the problems started, and see if that has any effect. There are way too many variables that could cause problems like this (spyware, trojan horse, software conflict, hardware conflict, registry problem, corrupt dll). The possibilities are enormous. Try the simple fixes first, and then work from there to the harder ones. __________________ Rob IN WIN Dragon Rider case, Asrock z68 extreme4, core I7 2600k @4.0, cm hyper 212 plus, 8gb Gskill 1600mhz cl8 memory, xfx 6870 & xfx 6850 (crossfire), Samsung pinpoint f3 1tb 7200 rpm hdd, Crucial M4 128gb SSD, wd 600gb velociraptor, 4tb NAS, win 7 pro 64bit, Samsung S203N DVD burner,LG bluray burner, LG 23" IPS236V, Klipsch Pro-Media 5.1 C2D E6550,3gb DDR2-800mhz,150gb 10000rpm raptor (R.I.P.) - replaced with 180GB Intel 330 SSD ,1TB sataII hdd,g eforce 8800 gt, Vista Ultimate, Hanspree 25" LCD ,Samsung bluray DVD reader\dvd\rw16x, Samsung S203N, ADS Pyro A/V Link,Klipsch Pro-Media 5.1 SS

19-07-2005	#16
phil_ CDFreaks Resident Join Date: May 2005 Posts: 988	Re: cannot start windows xp you welcome

20-07-2005	#17
andru New on Forum Join Date: Apr 2002 Location: uk Posts: 28	Re: cannot start windows xp i realise what you say about the cpu cooling the reason i did not mention anything about changing that was that about 2 months ago i took the cooler off and the fan and cleaes it all.Then i put some new heat sink compund and replaced the cooler and fan. The cooler is copper (i think and about 2" square)and also the fan is a larger one than what came with the cpu.What type of voltage am i looking for on the cpu.The clicking of the hard drive is now constant and will not start at all.Just click click click and then it shuts itself down.It does that constantly. Cheers

20-07-2005	#18
andru New on Forum Join Date: Apr 2002 Location: uk Posts: 28	Re: cannot start windows xp i now have a definite diagnosis of the problem.The clicking noise was coming fro the pc speaker which was right by the hard drive,that is why i thought it was that hard drive.I removed all connections to my cd roms my 2 hard drives and everthing else and then turned on the computer connecting on thig at a time untill the clicks came back.I have now worked it out that t is my backup drive which is a seagate st380011a.i have now connected that as my master drive with no othres conncted an i am trying to run the seatools diagnostics.If i go to a quick test it will shut down the same with a full test it will go and do a system memory teat but will come back with errors on he file structure test but with no log of the problem.Is there anyway i can get my data back of this drive as it is very important to me.

20-07-2005	#19
_chef_ MyCE Resident Join Date: Aug 2004 Location: @FX labs .de ...playing LLAMATRON :-] Posts: 30,613	Re: cannot start windows xp Could be that the Seagate has a overheating problem there, in this case it will also clicking like you described. Cool it with a fan. __________________ Enable DMA with micrAp$0ft Enable DMA free at your will busTRACE => Upper/Lower Filters Util DevCon *HOW TO ... Delete the Upper & Lower Filters!* If you expect help then please use the powerful SEARCH. Try ThreatFire I am looking for DVD-R for Authoring & HD DVD media. Please PM me if you can help me. Vamos Tribbles! V-a-m-o-s!!

21-07-2005	#20
andru New on Forum Join Date: Apr 2002 Location: uk Posts: 28	Re: cannot start windows xp got it sorted now,believe it or not it was a faulty power supply.It was not putting out enough power to keep the drives going. Thanks for all you suggestions and help. Cheers

23-07-2005	#22
andru New on Forum Join Date: Apr 2002 Location: uk Posts: 28	Re: cannot start windows xp WOW!!!!! what can i say to that. If you noticed i actually thanked everyone for there help and was very gratefull.I looked back at your post and RE READ IT and yes in point "b" there was a mention of the psu but in my rush to read all the info you passed on i must have missed it.I'm sorry for that. After all that phill i am still very gratefull that you took so much time and effort to gather all the info for me,and if thats the type of help you offer it is certainly worth you bother to carry on.