toshiba drive not reading any discs

ls954 · 10-10-2006

I have a toshiba m45 s331 with a Matshita DVD-RAM UJ 830s drive and for some reason its not reading any cds i put into it.

The thing was working fine till a couple of weeks ago then i had to start ejecting it and reinserting the cds till it actually read it, now it doesnt want to read it at all. Now all it does it makes some noise likes its working, the lights comes on and stays on, but it doesnt do anything after that. When i go to my computer and right click on the drive and click on open it gives me an error message saying "D:/ is not accessible. The request could not be performed because of an I/O device error.". Any suggestions would be greatly appreciate it, thank you.

TOSHIBAer · 10-10-2006

Hi and welcome to the forum,

you can verify read problems of your drive very simple, just create a
MS-DOS Startdisk with CD-ROM support, e.g. easiest way is using
a Windows 98(SE) startdisk.

Otherwise create according to your Operating System a start or bootdisk
and insert DOS driver of burner.

Now boot with your created disk into DOS and try to read from CD and
(unprotected) DVD media, if they can be read without any problems, then
your drive is not faulty.

If your lappy contains no floppy disk drive anymore, use a bootable
CD-ROM and DvD with your device (e.g. Windows CD) and boot from it.
If this is possible, then your drive is not faulty.

But if you cant read from any CD or DVD media anymore, then you should claim the unit to your dealer as defect.

Take care
TOSHIBAer

ls954 · 10-10-2006

ok this is weird. I inserted a software disk that came with my cell phone and the drive was able to read it. I then inserted the same disks that the drive wasng able to read yesterday and the darn thing reads it perfectly, whats up with that?

TOSHIBAer · 10-10-2006

Its a Windows/Software/Driver issue.
Update your IDE drivers first!

ls954 · 10-10-2006

how do i go about doing that? i sent you a message via msn messenger.

TOSHIBAer · 10-10-2006

Quote:

Originally Posted by ls954

how do i go about doing that? i sent you a message via msn messenger.

I did´t recieved my message.

Anyway, you can find updated drivers for your IDE chipset on the manufacturers' webpages, like:

Intel: http://downloadfinder.intel.com
VIA: http://www.viaarena.com/?PageID=2
SIS: http://download.sis.com

or contact the Toshiba laptop support.

Note that updating the chipset driver often also solves problems that only occure with special types of media!

Find out which chipset / IDE busmaster you use:
Start > Settings > Control Panel > System > Device Manager > '+' next to 'Hard Disk Controllers' (Win 2000/XP: '+' next to 'IDE ATA/ATAPI-Controller').
You will see three entries here: 'Primary IDE Controller', 'Secondary IDE Controller' and the make of your busmaster.

Take care
TOSHIBAer

Loqui-Mar · 16-02-2007

My problem sounds essentially the same as the original one, save that the computer, a Toshiba Satellite (not sure if thats the name or not ^^

recognises the hardware, but will not actually run the discs inserted. The D drive is shown and i can open it, but the drive is empty like a blank disc. The problem has been on and off for a while (eg. it was working fine yesterday). I've searched the net and found problems similar to, but not exactly like, my own. Any information would be greatly appreciated.
(Also, I'm not very computer literate, so advice in layman's terms would be great)

*_chef_* · 16-02-2007

Boot up in SAFE MODe, then try to access the disc.

Loqui-Mar · 17-02-2007

I tried that. although it didnt fix the problem, when I logged onto the administrator identity the problem came up with the I/O error from the original question. Could you possibly explain the solution to me, I'm kinda having trouble with it.

Loqui-Mar · 03-03-2007

Umm, anyting at all? I would rather not pay $300 for a new one. Please?

10-10-2006	#1
ls954 New on Forum Join Date: Oct 2006 Posts: 3	toshiba drive not reading any discs I have a toshiba m45 s331 with a Matshita DVD-RAM UJ 830s drive and for some reason its not reading any cds i put into it. The thing was working fine till a couple of weeks ago then i had to start ejecting it and reinserting the cds till it actually read it, now it doesnt want to read it at all. Now all it does it makes some noise likes its working, the lights comes on and stays on, but it doesnt do anything after that. When i go to my computer and right click on the drive and click on open it gives me an error message saying "D:/ is not accessible. The request could not be performed because of an I/O device error.". Any suggestions would be greatly appreciate it, thank you.

10-10-2006	#2
TOSHIBAer CD Freaks Senior Member Join Date: May 2004 Location: Europe/Germany Posts: 394	Re: toshiba drive not reading any discs Hi and welcome to the forum, you can verify read problems of your drive very simple, just create a MS-DOS Startdisk with CD-ROM support, e.g. easiest way is using a Windows 98(SE) startdisk. Otherwise create according to your Operating System a start or bootdisk and insert DOS driver of burner. Now boot with your created disk into DOS and try to read from CD and (unprotected) DVD media, if they can be read without any problems, then your drive is not faulty. If your lappy contains no floppy disk drive anymore, use a bootable CD-ROM and DvD with your device (e.g. Windows CD) and boot from it. If this is possible, then your drive is not faulty. But if you cant read from any CD or DVD media anymore, then you should claim the unit to your dealer as defect. Take care TOSHIBAer __________________ Hamburgers. The cornerstone of any nutritious breakfast. :: My current drives :: :: Toshiba, TSST and Samsung Firmware :: IDE #1 Error?? :: Identify your drive using DiscInfo ::

10-10-2006	#3
ls954 New on Forum Join Date: Oct 2006 Posts: 3	Re: toshiba drive not reading any discs ok this is weird. I inserted a software disk that came with my cell phone and the drive was able to read it. I then inserted the same disks that the drive wasng able to read yesterday and the darn thing reads it perfectly, whats up with that?

10-10-2006	#4
TOSHIBAer CD Freaks Senior Member Join Date: May 2004 Location: Europe/Germany Posts: 394	Re: toshiba drive not reading any discs Its a Windows/Software/Driver issue. Update your IDE drivers first! __________________ Hamburgers. The cornerstone of any nutritious breakfast. :: My current drives :: :: Toshiba, TSST and Samsung Firmware :: IDE #1 Error?? :: Identify your drive using DiscInfo ::

10-10-2006	#5
ls954 New on Forum Join Date: Oct 2006 Posts: 3	Re: toshiba drive not reading any discs how do i go about doing that? i sent you a message via msn messenger.

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16-02-2007	#7
Loqui-Mar New on Forum Join Date: Feb 2007 Posts: 3	Re: toshiba drive not reading any discs My problem sounds essentially the same as the original one, save that the computer, a Toshiba Satellite (not sure if thats the name or not ^^ recognises the hardware, but will not actually run the discs inserted. The D drive is shown and i can open it, but the drive is empty like a blank disc. The problem has been on and off for a while (eg. it was working fine yesterday). I've searched the net and found problems similar to, but not exactly like, my own. Any information would be greatly appreciated. (Also, I'm not very computer literate, so advice in layman's terms would be great)

16-02-2007	#8
_chef_ MyCE Resident Join Date: Aug 2004 Location: @FX labs .de ...playing LLAMATRON :-] Posts: 30,613	Re: toshiba drive not reading any discs Boot up in SAFE MODe, then try to access the disc. __________________ Enable DMA with micrAp$0ft Enable DMA free at your will busTRACE => Upper/Lower Filters Util DevCon *HOW TO ... Delete the Upper & Lower Filters!* If you expect help then please use the powerful SEARCH. Try ThreatFire I am looking for DVD-R for Authoring & HD DVD media. Please PM me if you can help me. Vamos Tribbles! V-a-m-o-s!!

17-02-2007	#9
Loqui-Mar New on Forum Join Date: Feb 2007 Posts: 3	Re: toshiba drive not reading any discs I tried that. although it didnt fix the problem, when I logged onto the administrator identity the problem came up with the I/O error from the original question. Could you possibly explain the solution to me, I'm kinda having trouble with it.

03-03-2007	#10
Loqui-Mar New on Forum Join Date: Feb 2007 Posts: 3	Re: toshiba drive not reading any discs Umm, anyting at all? I would rather not pay $300 for a new one. Please?

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