Problem with burner in External USB2 case

G'day

I've been strugling for a few days (a week now?) trying to get my burner(s) to work in an external USB2 case. Here is what I have,

5.25" USB2 case (Welland)
Sony DWU-18A@SOHW-832S
NEC ND-3500A

Shuttle SN41 XPC with Windows XP SP1 & Nero 6.6
Generic Celeron 2.2GHz SIS chipset w/ Win XP SP1 & Nero 6.3.1.25

DVD Decrypter on both systems

The burner has been tested before and after trying it in the extneral case, and works fine. But when I try to use it in the external case, it always fails shortly after it starts but wont finish "flushing"(?) the cahce for some time. when the disk is ejected the image on the dye looks like its been burnt about 1/3 way through the disk. I just tried to burn a disk and noticed a error message in nero saying "Reset occurred" during the LEAD-IN so basically as soon as it starts.

I am hoping someone can shed some light as to what is happening and point me in the right direction to find a solution.

cheers.

Can you post the DVD Decrypter log file?

Here's my DVDDecrypter log (btw, i choose the cheapest disk I had to do this test because I know it doesnt work. I have tried Ritek G04 and GSC002 and SKC and others. All of these media work well when i am burning them on an internal burner, but fails the same as below when I try to burn through the USB case.

I 17:04:42 DVD Decrypter Version 3.5.1.0 started!
I 17:04:42 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 1)
I 17:04:42 Initialising SPTI...
I 17:04:42 Searching for SCSI / ATAPI devices...
I 17:04:44 Found 2 DVD-ROMs and 2 DVD±RWs!
I 17:05:27 Operation Started!
I 17:05:27 Source File: C:\DVDIMAGE.MDS
I 17:05:27 Source File Sectors: 1,451,056 (MODE1/2048)
I 17:05:27 Source File Size: 2,971,762,688 bytes
I 17:05:27 Destination Device: [0:0:0] LITE-ON DVDRW SOHW-832S CG3E (L (USB)
I 17:05:27 Destination Media Type: DVD-R (Disc ID: MXL RG01) (Speeds: 2x)
I 17:05:27 Destination Media Sectors: 2,297,888
I 17:05:27 Write Mode: DVD
I 17:05:27 Write Speed: 2x
I 17:05:28 Test Mode: No
I 17:05:28 BURN-Proof: Enabled
I 17:05:28 Filling Buffer...
I 17:05:32 Writing LeadIn...
E 17:06:15 Failed to Write Sectors 192 - 223 - Power On, Reset, or Bus Device Reset Occurred
I 17:06:15 Synchronising Cache...
E 17:13:13 Failed to Write Image!
E 17:13:13 Operation Failed! - Duration: 00:07:46
I 17:13:13 Average Write Rate: 0 KB/s (0.0x) - Maximum Write Rate: 26 KB/s (0.0x)

(btw, I actually tried to hit the retry button a few times so the disk failed actually less than 45 seconds into writing the leadin. )

---

Last edited by nerd1; 03-11-2004 at 08:19. Reason: add comment

this is the log of Nero from earlier

Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 10/09/1999 9:06:00 PM
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 22/07/2004 6:33:44 PM
Nero version: 6.3.1.25
Recorder: Version: CG3E - HA 5 TA 0 - 6.3.1.25
Adapter driver: <> HA 5
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <_NEC DVD_RW ND-2510A >Version: 2.16 - HA 1 TA 0 - 6.3.1.25
Adapter driver: HA 1

=== Scsi-Device-Map ===
DiskPeripheral : ST3120026A atapi Port 0 ID 0 DMA: On
DiskPeripheral : SAMSUNG SP1604N atapi Port 0 ID 1 DMA: On
CdRomPeripheral : _NEC DVD_RW ND-2510A atapi Port 1 ID 0 DMA: On
DiskPeripheral : IC35L040AVER07-0 atapi Port 1 ID 1 DMA: On
DiskPeripheral : IBM DNES-309170W SA30 aic78u2 Port 2 ID 0 DMA: Off
CdRomPeripheral : AXV CD/DVD-ROM 2.2a a347scsi Port 3 ID 0 DMA: Off
CdRomPeripheral : Generic STEALTH DVD st3wolf Port 4 ID 0 DMA: Off

=== CDRom-Device-Map ===
_NEC DVD_RW ND-2510A E: CDRom0
AXV CD/DVD-ROM K: CDRom1
Generic STEALTH DVD G: CDRom2
LITE-ON DVDRW SOHW-832S L: CDRom5
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1023MB (1048052kB)
Free physical memory: 244MB (250716kB)
Memory in use : 76 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

3.11.2004
UDF compilation
11:23:11 AM #1 Text 0 File Isodoc.cpp, Line 6083
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 2 (Max. of 31 chars)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

11:23:11 AM #2 Text 0 File Reader.cpp, Line 126
Reader running

11:23:12 AM #3 Text 0 File Writer.cpp, Line 124
Writer LITE-ON DVDRW SOHW-832S running

11:23:12 AM #4 Text 0 File Burncd.cpp, Line 3152
Turn on Disc-at-once, using DVD media

11:23:12 AM #5 Text 0 File DlgWaitCD.cpp, Line 247
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 1973967 (438:39.42, 3855MB)

11:23:12 AM #6 Text 0 File DlgWaitCD.cpp, Line 259
Write in overburning mode: NO (enabled: CD)

11:23:12 AM #7 Text 0 File DlgWaitCD.cpp, Line 2162
Recorder: LITE-ON DVDRW SOHW-832S, Media type: DVD-R
Disc Manufacturer: GSC002 -
Disc Application Code: 64, Disc Physical Code: 193

11:23:12 AM #8 Text 0 File DlgWaitCD.cpp, Line 420
>>> Protocol of DlgWaitCD activities: <<<
=========================================

11:23:12 AM #9 Text 0 File ThreadedTransferInterface.cpp, Line 813
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original disc pos #0 + 1973968 (1973968) = #1973968/438:39.43
relocatable, disc pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1973968 blocks [LITE-ON DVDRW SOHW-832S ]
--------------------------------------------------------------

11:23:12 AM #10 Text 0 File ThreadedTransferInterface.cpp, Line 984
Prepare recorder [LITE-ON DVDRW SOHW-832S ] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4042686464, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
0 | lead-in | 0 | 0x00 | 0x41
0 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
1973968 | lead-out | 1 | 0x00 | 0x41

11:23:12 AM #11 Phase 24 File dlgbrnst.cpp, Line 1855
Caching of files started

11:23:12 AM #12 Text 0 File Burncd.cpp, Line 4163
Cache writing successful.

11:23:12 AM #13 Phase 25 File dlgbrnst.cpp, Line 1855
Caching of files completed

11:23:12 AM #14 Phase 36 File dlgbrnst.cpp, Line 1855
Burn process started at 4x (5,540 KB/s)

11:23:13 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2344
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

11:23:13 AM #16 Text 0 File dlgbrnst.cpp, Line 1713
Set remaining time: 12:17,586 (737586ms) -> OK

11:23:13 AM #17 Text 0 File DVDR.cpp, Line 2000
Recording mode: Sequential Recording Mode

11:23:13 AM #18 Text 0 File Mmc.cpp, Line 20660
Set BUFE: supported -> ON , SMART-BURN : ON

11:23:13 AM #19 Text 0 File DVDR.cpp, Line 2141
Start write address at LBA 0
DVD high compatibility mode: Yes

11:23:13 AM #20 Text 0 File Cdrdrv.cpp, Line 8230
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

11:23:47 AM #21 Text 0 File Cdrdrv.cpp, Line 1297
11:23:47.083 - LITE-ON DVDRW SOHW-832S\H5 T0 : Queue again later

11:23:49 AM #22 SCSI -1114 File Cdrdrv.cpp, Line 1445
SCSI Exec, HA 5, TA 0, LUN 0, buffer 0x03D90000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x06 (KEY_UNIT_ATTENTION)
Sense Code: 0x29
Sense Qual: 0x00
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x06 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x29 0x00

11:23:49 AM #23 CDR -1114 File Writer.cpp, Line 304
Reset occurred

11:23:49 AM #24 Text 0 File ThreadedTransfer.cpp, Line 229
all writers idle, stopping conversion

11:23:49 AM #25 Text 0 File ThreadedTransfer.cpp, Line 223
conversion idle, stopping reader

11:23:49 AM #26 Text 0 File DVDR.cpp, Line 2383
EndDAO: Last written address was 31

11:27:32 AM #27 Text 0 File dlgbrnst.cpp, Line 1713
Set remaining time: 0:00,000 (0ms) -> OK

11:27:32 AM #28 Text 0 File dlgbrnst.cpp, Line 1713
Set remaining time: 0:00,000 (0ms) -> OK

11:27:32 AM #29 Phase 38 File dlgbrnst.cpp, Line 1855
Burn process failed at 4x (5,540 KB/s)


Existing drivers:
File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 10/09/1999 9:06:00 PM
File 'Drivers\PXHELP20.SYS': Ver=2.03.01a, size=20368 bytes, created 4/09/2004 1:51:53 AM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=?.?.?.?, size=86912 bytes, created 29/08/2002 11:00:00 PM (Adapter driver for src)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

What kind of Chipset do u have on your mainboard ?

Maybe you need newer USB drivers or the chipset sucks - have u tried the external combo attached to another PC ?

you getting that error on both the the 832 and the nec?

Yes, I am getting the error on both drives. After speaking to a few support people, someone actually said they've had a few problems (inconsistant) with DVD Burners and the External Enclosure (welland.com.tw). I have emaild welland on friday and have not heard back yet.

How much power (W) does burners usually need? Would it be an issue with the amout of power supplied?

Make sure that you have USB2.0. If not, that may be your problem.

Yup, it is USB2 on both PCs. Using the nForce 2 and SIS chipsets.

Update on the situation, I've contacted the manufacturer and they said they will get a NEC ND-3500 to try in their case. It was suggested to me that it may be a firmware issue. And when I asked if it was possible to update the firmware because of my troubles with my ND-3500 drive. They said they will investigate. Fingers crossed, because I kinda like this case, its got an integrated powersupply so I don't need an extra adapter.

Also, I've picked up a *CHEAP* 5.25" USB2 case. Plugged both Sony and NEC burner into the case and it works fine. No Problems and worked first go! Unfortunately the cheaper case doesnt have a fan in it. Its got the bare minimum material, hence *CHEAP*.

Does anyone else has a 5.25" case without a fan that they are using with their burner? I wonder what the implications of this is.

You really do not have to have a fan for a burner (harddrive you should).