Old 23-09-2007   #1
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How do I reinstall the drivers for my ATAPI DVD W DH16W1P ATA burner?

My PC no longer recognises the dvd burner, in device manager it appears but has the little exclamation mark over the drive and in properties it says

<i>"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"</i>

When I click the driver tab and click "Update driver" it says

<i>"Windows has determined the driver software for your device is up to date"</i>

Is there any way to re-intsall the drivers? (it is the burner that came with the PC, not one ive bought separately)
Thanks in advance
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Old 23-09-2007   #2
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Re: How do I reinstall the drivers for my ATAPI DVD W DH16W1P ATA burner?

You can uninstall the drive, restart, and see if the exclamation point remains.

Have you made any changes to the computer recently, like add burning software?
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Old 23-09-2007   #3
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Re: How do I reinstall the drivers for my ATAPI DVD W DH16W1P ATA burner?

Hi mate, the exclamation mark still remains when I do as you suggested.
It happened when I was trying to install the drivers for a webcam, annoyingly tho, I couldnt get those drivers to work for the webcam anyway, and I wiped them off my pc (i dont think they'd installed properly anyway as I couldnt find them, but just uninstalled everything that had installed with them), then when I rebooted the pc this was when the drive didnt work anymore.
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Old 23-09-2007   #4
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Re: How do I reinstall the drivers for my ATAPI DVD W DH16W1P ATA burner?

See if this link will help: http://support.microsoft.com/kb/314060
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Old 23-09-2007   #5
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Re: How do I reinstall the drivers for my ATAPI DVD W DH16W1P ATA burner?

Thanks I'll try it, the only thing is that guide seems to be for XP, and im using Vista (sorry should have mentioned that), I take it it should still be pretty much the same tho?
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Old 23-09-2007   #6
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Re: How do I reinstall the drivers for my ATAPI DVD W DH16W1P ATA burner?

Hi,

yes, just try out. Since this issue seems to occure more often on Vista than on XP, make sure, all your CD/DVD buring software is Vista compatible.

Michael
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Old 23-09-2007   #7
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Re: How do I reinstall the drivers for my ATAPI DVD W DH16W1P ATA burner?

Ive just tried to run the guided help, but it keeps coming up with an error message

"Guided Help was unable to start. There was an error in the content. (Error code: 0xc1310200)
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Old 23-09-2007   #8
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Re: How do I reinstall the drivers for my ATAPI DVD W DH16W1P ATA burner?

You might have to do steps 2, 3, and 4 [or the manual steps] w/o step 1.
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Old 23-09-2007   #9
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Re: How do I reinstall the drivers for my ATAPI DVD W DH16W1P ATA burner?

hmm.... time for a fresh install maybe?
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Old 23-09-2007   #10
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Re: How do I reinstall the drivers for my ATAPI DVD W DH16W1P ATA burner?

The guided help finally worked and it's sorted the problem out perfectly!!
Thanks very much for all your help
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Old 23-09-2007   #11
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Re: How do I reinstall the drivers for my ATAPI DVD W DH16W1P ATA burner?

No problem.
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Old 07-12-2007   #12
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Re: How do I reinstall the drivers for my ATAPI DVD W DH16W1P ATA burner?

I need help. I have an ATAPI DVD W DH16W1P and not only am I unable to successfully burn but when I play a DVD the sound is distorted and the video jumps a little. The sound is fine from other sources and I have already tried to uninstall and reinstall the drive.
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Old 07-12-2007   #13
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Re: How do I reinstall the drivers for my ATAPI DVD W DH16W1P ATA burner?

Have you checked the IDE cable?
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Old 08-12-2007   #14
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Re: How do I reinstall the drivers for my ATAPI DVD W DH16W1P ATA burner?

Checked and connected. Still the same.
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Old 08-12-2007   #15
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Re: How do I reinstall the drivers for my ATAPI DVD W DH16W1P ATA burner?

I would replace the ide cable......
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Old 10-12-2007   #16
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Re: How do I reinstall the drivers for my ATAPI DVD W DH16W1P ATA burner?

The IDE cable, not the drive?
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Old 10-12-2007   #17
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Re: How do I reinstall the drivers for my ATAPI DVD W DH16W1P ATA burner?

First the ide cable, if possible.
Should be easier than replacing the drive.
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Old 22-02-2008   #18
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Re: How do I reinstall the drivers for my ATAPI DVD W DH16W1P ATA burner?

I have ATAPI DVD W DH16W1P ATA. The problem is that I cannot play audio CD and installing programs on my computer from CD. When I put some CD in the DVD-ROM, it try to reading, but after minute stoping and nothing happen. When I try to explore the folders on the disc, the DVD-ROM opening the tray and ask me to put the disc in, but it is there. With the DVD evreting is OK, but with the CD I don't now what to do. When I cheking the drivers the PC said that they are up to date. Could you help me, please. Thank you in advance.

P.S.: Sorry about my english.
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Old 01-10-2008   #19
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Re: How do I reinstall the drivers for my ATAPI DVD W DH16W1P ATA burner?

This is great guys; I had the exact same problem with DW1620 not being recognized by Vista, after an installation of Vegas. I tried all kind of ides floating around the web. But this suggestions worked right away. Thanks guys, I am glad you're around since the OEM's are not able to provide this kind of service and expertise.
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Old 07-06-2009   #20
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Re: How do I reinstall the drivers for my ATAPI DVD W DH16W1P ATA burner?

How exactly did you fix it?? I have the same problem with my atapi dvd w dh16w1p ata device being undetected and all and I can´t fix it
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Old 07-06-2009   #21
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Re: How do I reinstall the drivers for my ATAPI DVD W DH16W1P ATA burner?

Please I´m going crazy, I don´t know how to uninstal the driver and reinstal it...
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Old 07-06-2009   #22
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Re: How do I reinstall the drivers for my ATAPI DVD W DH16W1P ATA burner?

Just read this thread from the beginning. You will then find a link to a MS Knowledge Base article, that has helped many users that had a "driver" problem with their ODD.

Michael
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Old 16-10-2009   #23
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Re: How do I reinstall the drivers for my ATAPI DVD W DH16W1P ATA burner?

I hope this will be useful to anyone with driver problems for atapi as i found myself in a pickle with one of their cd roms yellow triangle etc. the problem is with the atapi drivers not being recognised- code 19 and when you update the drivers you ll be told their up to date= no fix. why this happens is antivirus programs can alter the drivers for roms in THE REGISTRY, you may have recently instaled norton 360 for example as did I which knackerd mine.

a genuine microsoft fix.

This is how you fix it for good go to google search engine TYPE IN the following numbers - 314060

you will see a link for - http://support.microsoft.com/kb/314060

go to this page -scroll down it and you,ll see 2 icons men with spanners one is a patch for vista the other for xp .

download the patch for XP even if you have vista as the vista patch wont work when downloaded you can run the fix which will need a computer restart. once restarted your computer will recognise your cd rom again.

who,s the daddy!
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Old 20-11-2009   #24
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Re: How do I reinstall the drivers for my ATAPI DVD W DH16W1P ATA burner?

I found an upper filters registry entry but it is in4036E967-E325-11Ce-BFCl-08002BE10318.

The instructions in this thread call for 4036E965 etc.

Is is safe to try the "967" entry or is this going to cause more problems?
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Old 23-12-2013   #25
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Thanks

Quote:
Originally Posted by sqwerty123 View Post
I hope this will be useful to anyone with driver problems for atapi as i found myself in a pickle with one of their cd roms yellow triangle etc. the problem is with the atapi drivers not being recognised- code 19 and when you update the drivers you ll be told their up to date= no fix. why this happens is antivirus programs can alter the drivers for roms in THE REGISTRY, you may have recently instaled norton 360 for example as did I which knackerd mine.

a genuine microsoft fix.

This is how you fix it for good go to google search engine TYPE IN the following numbers - 314060

you will see a link for - http://support.microsoft.com/kb/314060

go to this page -scroll down it and you,ll see 2 icons men with spanners one is a patch for vista the other for xp .

download the patch for XP even if you have vista as the vista patch wont work when downloaded you can run the fix which will need a computer restart. once restarted your computer will recognise your cd rom again.

who,s the daddy!
Thanks mate - worked and saved me a lot of time! I had to reinstall the driver so it was step 4 for me.
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