Old 17-04-2006   #1
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DVD Burner Won't Burn CD-Rs

I have a HP 740b DVD/CD burner in an HP Pavilion 4100y system. The DVD burner part works fine but it will not burn CD-Rs. After about 12% I get an error saying there was a problem with making the CD and it bombs out. I have upgraded to the latest firmware, uninstalled and reinstalled the DVD driver and atapi controllers, made sure the advanced settings were set to DMA etc. I also had Sonic and Nero loaded and since I didn't like Sonic I uninstalled Sonic and left Nero. Still would not burn CD-Rs. I then uninstalled Nero and reinstalled it and no luck. Actually when I put the Nero diskin to reinstall I was getting a message saying there was no CD loaded so I had to use my other DVD-Rom drive to install.
The inept support at HP want me to do a destructive format and recover the system as it was originally shipped to see if it is a hardware problem. I really don't want to do this because it will be a big job restoring software and data files.
Does anyone know what else I can try to either fix this or determine if it is a hardware or software problem? Thanks.
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Old 17-04-2006   #2
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Re: DVD Burner Won't Burn CD-Rs

So it's not even reading CDs?

To eliminate the possibility of a Windows problem, can you try and boot from a CD?
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Old 17-04-2006   #3
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Re: DVD Burner Won't Burn CD-Rs

It's spotty; It normally reads data cds and plays music cds but just won't write to CDs. When I put in a blank CD the software will sometimes prompt me to put in an empty CD even though it is empty and I have tried several different brands.
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Old 17-04-2006   #4
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Re: DVD Burner Won't Burn CD-Rs

Disable autoplay and use a proper burning app.
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Old 17-04-2006   #5
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Re: DVD Burner Won't Burn CD-Rs

What is considered a proper burning app? I have used Nero and Sonic? Thanks.
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Old 17-04-2006   #6
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Re: DVD Burner Won't Burn CD-Rs

Nero's good enough. Do try the boot thing, as it would show whether it's a Windows/software problem or not.
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Old 17-04-2006   #7
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Re: DVD Burner Won't Burn CD-Rs

We forgot something.

Nero, what exact version?
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Enable DMA with micrAp$0ft Enable DMA free at your will busTRACE => Upper/Lower Filters Util
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***HOW TO ... Delete the Upper & Lower Filters!***

If you expect help then please use the powerful SEARCH. Try ThreatFire
I am looking for DVD-R for Authoring & HD DVD media. Please PM me if you can help me.

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Old 17-04-2006   #8
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Re: DVD Burner Won't Burn CD-Rs

Quote:
Originally Posted by _chef_
We forgot something.

Nero, what exact version?
Haha, whoops!
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Old 17-04-2006   #9
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Re: DVD Burner Won't Burn CD-Rs

I am at work now so I don't have access to my PC but I believe it is Smart Start 6.0 OEM version
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Old 17-04-2006   #10
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Re: DVD Burner Won't Burn CD-Rs

OK, try updating it, when you get back to it...
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